home of

The Mattress Underground

manufacturers ~ retailers ~ consumers


Welcome, Guest
Username: Password: Remember me
Welcome! Any mattress questions are welcome here ... but make sure you've read the mattress shopping tutorial linked in the top right of the page :).
  • Page:
  • 1
  • 2

TOPIC: Reverie Sleep System (mattress)

Reverie Sleep System (mattress) 27 Dec 2012 02:18 #1

Hi Phoenix,
Do you or anyone else in the forum have information on or experience with the Reverie Dream Sleep mattress system? I stumbled across this mattress the other day online-up until now I thought they only made adjustable beds.

Thank you for any info you can provide.
jlsgreenwich

Reverie Sleep System webpage:
www.reverie.com/products/sleep-systems/
Please log in to reply to this topic.

Re: Reverie Sleep System (mattress) 27 Dec 2012 15:16 #2

  • Phoenix
  • ( Admin )
  • Phoenix's Avatar
  • OFFLINE
  • Administrator
  • Posts: 20044
Hi Jlsgrenwich,

The Reverie Dream Sleep system is one of a few mattresses I'm aware of that uses personalized and replaceable foam cylinders as a support system for their mattress (see for example the Spaldin tubes 84 here along with the Dormeo octaspring here).

The advantage of these is that the support system can be personalized into zones and these can also be changed or replaced if the needs of the individual change.

In the case of the Reverie ... they are only available as part of a sleeping system which includes their Reverie adjustable bed. This is of course a marketing decision on their part but when I talked with them about this they were very clear at the time that they had no plans to sell the mattress separately. I thought this was unfortunate because there may be people who want just the mattress who already have the base they want to use or don't want an adjustable base at all and it seemed to me that their market would be larger if they sold them separately (and they would probably end up selling more adjustable beds as well) but they don't see things the same way. NOTE ADDED: They have since provided the complete specs of all of their mattresses (see post #6 here) and they are also available separately and they have also become a member of the site as well.

The concept is a good one IMO and is certainly interesting to me even though I have no direct personal experience with it. Personally zoned support systems like this can have real advantages in certain circumstances if they are zoned correctly for the needs of the individual but can also be overly complex in some cases and difficult to fine tune.

Their latex is a variant of the Dunlop process which can produce softness levels that are similar to soft Talalay.

Like all mattresses though ... I would also want to know more information about the materials in the mattress. Specifically ...

The latex tubes are made of "mostly natural rubber" but it would be good to know the details of the blend percentage. Is "mostly" 51% or something higher.

It also contains a layer of polyfoam (the soyfoam) and I would want to know the thickness and the density of this layer. This could be a potential weak link of the mattress. NOTE: The post after this seemed to indicate that the top layer was now latex which they say is natural so I checked their site and it clear that it is. I'm not sure if this was incorrect information or if they've changed the specs. I would still want to know the type and blend but either way it would be a good quality material and wouldn't be a weak link in the mattress.

In terms of value ... it would depend on whether someone wanted an adjustable bed to go with their mattress or whether this was an extra "unwanted" expense and of course on whether the benefits of the particular design outweighed the extra cost of the mattress compared to more simple latex designs that didn't use the latex tubes but provided great pressure relief and alignment without them. The extra benefits vs cost question could only be answered on an individual basis of course because different people may feel differently about the mattress.

I know someone who tested these extensively over a period of several months because he wanted to become involved in their marketing and he told me they were the most comfortable mattress he had ever slept in ... but he also wasn't able to convince them to sell the mattress separately. I don't know how much of his feedback and perceptions were based on wanting to like it for marketing reasons or were "unbiased" but I got the sense that he really did like it more than any other mattress he had tried (mostly premium mattresses).

I wish I could provide more feedback based on personal experience but actually testing the mattress is still in my future at some point :)

Phoenix
If you are buying a new mattress, make sure you have read www.themattressunderground.com/mattress-...ttress--for-you.html
Last Edit: 30 Dec 2014 15:13 by Phoenix.
Please log in to reply to this topic.

Reverie Sleep System (mattress) 08 Jul 2014 08:48 #3

  • mend7
  • ( User )
  • mend7's Avatar
  • OFFLINE
  • Member
  • Posts: 2
Hi Phoenix,
I have been doing research on the Reverie Dream Supreme sleep system. Tried it out and it is very comfortable. Salesman did not know the specs but he called to find out. I also called, but the information that I was given was confusing. I was told that the cyliders were a combined dunlop/talalay latex and that the topper was 31 ILD talalay latex. This would contradict that the top layer was polyform. I can not seem to find out anymore and would be grateful if you are able to give me any information. Thanks.
Mend7
Please log in to reply to this topic.

Reverie Sleep System (mattress) 08 Jul 2014 12:27 #4

  • Phoenix
  • ( Admin )
  • Phoenix's Avatar
  • OFFLINE
  • Administrator
  • Posts: 20044
Hi mend7,

In looking at their site here it's clear that the top layer is latex so I've added a note to the post previous to yours in this topic to reflect this. While all the layers and components are good quality and durable materials ... they aren't specific about whether their latex is 100% natural or a blend.

I believe that they use a variant of the Dunlop system to produce their latex (the Google article here for example has a description of some of the older methods of making latex that you no longer see and one of them is the Revertex process) but I'm not sure if this is what they are using.

When I've talked with them on a number of occasions it's been with the marketing or customer service side of their business and not their manufacturing side and they seem to keep most of the more specific information about their latex close to the vest.

I think that the materials they use would be "mostly natural" at least and I wouldn't have any concerns about quality or durability issues.

I like the concept of their mattresses and how they can be customized and zoned but they are also in a more premium price range than other latex mattresses so you would need to make some careful value comparisons. I also wish that they would sell their mattresses separately rather than only being able to buy them as a set with one of their adjustable beds.

Phoenix

NOTE ADDED: They have since provided the specs of all of their mattresses (see post #6 in this same topic) and they are now available separately and have become a member of the site as well.
If you are buying a new mattress, make sure you have read www.themattressunderground.com/mattress-...ttress--for-you.html
Last Edit: 10 Nov 2014 14:44 by Phoenix.
Please log in to reply to this topic.

Reverie Sleep System (mattress) 24 Oct 2014 11:27 #5

I just stumbled across Reverie mattresses and it appears they now sell them with flat foundations, separate from the adjustable beds. However they are expensive with a King being around $4,200. The benefit of being able to unzip the cover and rearrange the the support tubes to change the firmness is really interesting. It appears, but is not mentioned that you could possibly replace individual ones if they broke or wore out after so many years. However the closest place for me to see them is in Philadelphia.
Please log in to reply to this topic.

Reverie Sleep System (mattress) 24 Oct 2014 13:36 #6

  • Phoenix
  • ( Admin )
  • Phoenix's Avatar
  • OFFLINE
  • Administrator
  • Posts: 20044
Hi Clutchless,
It appears, but is not mentioned that you could possibly replace individual ones if they broke or wore out after so many years

I believe they will replace any defective cylinders yes.

A zoned design such as this can certainly have some meaningful benefits for those that are more difficult to "match" to a non zoned design.

When I last talked with them a few weeks ago they told me that their latex has at least 60% natural content and is a variation of the Dunlop process that can produce a more consistent material.

They also use high quality materials from top to bottom and there are no weak links in any of their layers. They were going to send me the specs of their mattresses but I haven't received them yet.

NOTE ADDED: They have now provided the specs of their comfort layers which are as follows ...

Dream Lite:
Tub: 35 ILD 2.5 density Polyfoam
Topper:
1”16-20 ILD latex
2” 20 ILD 2.3 density PU

Dream:
Tub: PU 2.8 density 45ILD
Topper: 2" Latex. Density 60-65

Dream Supreme:
Tub: PU 2.8 density 45ILD
Topper: 2” Latex. Density 60-65
1" PU 2.3 density 20 ILD

All of these are high quality materials and there are no weak links in any of their mattresses.

Reverie is also now a member of the site.

Overall ... while they are a higher budget choice ... they would certainly be well worth considering for those that believe they would benefit from a customizable zoning system.

If you can't test a mattress in person then the return policy and any costs involved would probably become a more important part of the "value" of your purchase so you can use your own sleeping experience to replace testing a mattress in a showroom and they have a 101 night free return policy (except for the Dream Light mattress) with no return shipping charges.

Phoenix
If you are buying a new mattress, make sure you have read www.themattressunderground.com/mattress-...ttress--for-you.html
Last Edit: 10 Nov 2014 14:36 by Phoenix.
Please log in to reply to this topic.

Reverie Sleep System (mattress) 19 Dec 2014 13:54 #7

What other mattress and adjustable base systems have people found to compare to Reverie and consider as an alternative? Although not inexpensive, the overall pricing seems reasonable. Any other opinions? Thanks.
Please log in to reply to this topic.

Reverie Sleep System (mattress) 19 Dec 2014 15:34 #8

  • Phoenix
  • ( Admin )
  • Phoenix's Avatar
  • OFFLINE
  • Administrator
  • Posts: 20044
Hi jeremyhub,

What other mattress and adjustable base systems have people found to compare to Reverie and consider as an alternative?

There is more about the different ways that one mattress can match another one in post #9 here but the Reverie Dream System mattress has a unique design so there won't be other mattresses that are comparable in terms of their design.

There is more about choosing an adjustable bed in post #3 here and the adjustable bed thread that it links to that can help you decide on an adjustable bed that has the combination of price and features that are important to you.

The mattress shopping tutorial also includes this link to a list of the members here that sell mattresses online and many of them sell latex mattresses that use different types of latex with a range of different designs, options, features, price ranges, and return or exchange policies but the only other one that has custom zoning options is the Flobeds vZone mattresses.

Phoenix
If you are buying a new mattress, make sure you have read www.themattressunderground.com/mattress-...ttress--for-you.html
Last Edit: 19 Dec 2014 16:31 by Phoenix.
Please log in to reply to this topic.

Reverie Sleep System (mattress) 18 Feb 2015 17:18 #9

  • Wrewster
  • ( User )
  • Wrewster's Avatar
  • OFFLINE
  • Bronze Member
  • Posts: 45
I just spoke with Brian from Reverie and I am strongly considering purchasing there Dream Supreme System, my main reluctance is the warranty when compared to the competition. First the mattress, to compare apples to apples it only has a 5 year non-pro rated warranty where I've been comparing to 100% Natural Latex beds with 10 year non pro rated warranties ( BIAB) and Restonic with a 25 year non-pro rated warranty so 5 years doesn't quite seem sufficient on something like this unproven technology over time because it's so new. Second the adjustable base, it comes with the 1 yr full parts/labor warranty and then years 2 and 3 are full parts warranty and then things taper right off after that. I found a Leggett and Platt Prodigy, Premier, or Designer Series with a "full lifetime parts warranty" which sounds much more comforting than after years 2 or 3 from Reverie ( which otherwise looks to be a great product!). I asked Brian at Reverie if he could at least match the warranties of there competition and hopefully he will get back with me tomorrow promptly either way. When spending this kind of money nothing seems better than a company eagerly willing to stand right behind there products and when they realize there competition is perhaps doing a better job, to be able to swiftly respond in there favor to earn there business. These bed systems sure aren't cheap so I want a premium warranty if I'm paying a premium price. Seems reasonable to expect right?
Last Edit: 18 Feb 2015 17:37 by Wrewster. Reason: more coherent
Please log in to reply to this topic.

Reverie Sleep System (mattress) 18 Feb 2015 20:24 #10

  • Phoenix
  • ( Admin )
  • Phoenix's Avatar
  • OFFLINE
  • Administrator
  • Posts: 20044
Hi Wrewster,

First the mattress, to compare apples to apples it only has a 5 year non-pro rated warranty where I've been comparing to 100% Natural Latex beds with 10 year non pro rated warranties ( BIAB) and Restonic with a 25 year non-pro rated warranty so 5 years doesn't quite seem sufficient on something like this unproven technology over time because it's so new.

While the Reverie mattresses do have a shorter non pro-rated warranty than most mattresses in this price range or most latex mattresses ... I would also keep in mind that a warranty only covers manufacturing defects in the mattress and materials and not the gradual loss of comfort and support over time that is the main reason that people will need to buy a new mattress. Warranties longer than 10 years are more about marketing than anything else and a warranty is not a reliable way to assess the durability or useful life of a mattress or how long you will sleep well on it before you cross the thresholds between sleeping well on a mattress to sleeping "OK" to "tolerating a mattress" to finally deciding to replace it. There is more about mattress warranties in post #174 here and there is also more about the most important factors that can affect the durability and useful life of a mattress relative to different people regardless of the length of the warranty in post #4 here.

It's always more realistic to think of about 10 years as a maximum reasonable expectation for any mattress regardless of the quality of the materials and then treat any additional time after that as "bonus time" because after about 10 years the limiting factor in the useful life of a mattress will often be the changing needs and preferences of the person sleeping on the mattress and even if a mattress is still in good condition after a decade ... a mattress that was suitable for someone 10 years earlier may not be the best "match" any longer.

Having said that ... with higher quality materials throughout a mattress and/or for people whose needs and preferences or physical condition or body type hasn't changed much over 10 years then "bonus time" or even "extended bonus time" with higher quality/density materials like latex or higher density memory foam or polyfoam or natural fibers is much more likely than with less durable materials. Latex has a very long history of being among the most durable materials in the industry.

Second the adjustable base, it comes with the 1 yr full parts/labor warranty and then years 2 and 3 are full parts warranty and then things taper right off after that. I found a Leggett and Platt Prodigy, Premier, or Designer Series with a "full lifetime parts warranty" which sounds much more comforting than after years 2 or 3 from Reverie ( which otherwise looks to be a great product!).

With adjustable beds that have electrical or electronic components and moving parts there is a higher chance of sudden failure than there would be with a mattress so a warranty may be more important even though adjustable beds as a whole are generally quite reliable. Most adjustable bed manufacturers though only have a full warranty for the first few years and after that what is covered by the warranty is significantly reduced in most cases. Some of the general warranty terms for some of the larger adjustable bed manufacturers are ...

Leggett & Platt's manufacturer warranty is here:

YEAR 1: Covers everything including parts and labor and shipping so there would be no cost for anything
YEAR 2-3: Covers the parts but doesn't include the cost of transportation or service.
YEAR 4-25: Covers only the steel and mechanical base parts and does not cover any electronics, electrical components, drive motors or massage motors. Costs are prorated depending on how long you have owned the adjustable bed except for the Prodigy.

According to the Leggett & Platt site they don't have a lifetime warranty but some dealers such as Richmond Bedding here offer extended coverage.


Reverie's manufacturer warranty is here:

YEAR 1: Covers everything including parts and labor and shipping so there is no cost for anything
YEAR 2-3: Covers the parts but doesn't include the cost of transportation or service
YEAR 4-20: Covers only the steel and mechanical base parts and does not cover any electronics, electrical components, drive motors or massage motors. Costs are prorated depending on how long you have owned the adjustable bed.

Ergomotion manufacturer warranty is here:

YEAR 1: Covers everything including parts and labor and shipping so there is no cost for anything
YEAR 2: Covers the motors including parts, labor, and shipping.
YEAR 2-5: Covers all parts but doesn't cover the cost of transportation or service.
YEAR 5-20: Covers electrical and mechanical parts. Costs are prorated depending on how long you have owned the adjustable bed.

Most of the adjustable bed manufacturers warranties are "fairly" similar although some are a little better than others.

How much a warranty will play a role in each persons choice depends on the importance of the warranty differences relative to all the other features that each adjustable bed offers and on price per features comparisons between all the different adjustable bed models that are available (see post #2 here).

Phoenix
If you are buying a new mattress, make sure you have read www.themattressunderground.com/mattress-...ttress--for-you.html
Last Edit: 20 Feb 2015 22:05 by Phoenix.
Please log in to reply to this topic.

Reverie Sleep System (mattress) 19 Feb 2015 18:17 #11

  • Wrewster
  • ( User )
  • Wrewster's Avatar
  • OFFLINE
  • Bronze Member
  • Posts: 45
Thanks for responding Phoenix, I am still strongly considering the Reverie Dream Supreme system. I like the idea of customization. Do you recommend this system vs a quality 100% latex mattress? The benefit of a quality latex mattress is that many have been proven over time where as this new innovative sleep cell technology has not. I'm not sure how transparent the company is as far as the specifics of the latex specifications. They said this style of bed has been out for many years but was put on the back burner because of there relationship making platforms for Serta and Temper.
Please log in to reply to this topic.

Reverie Sleep System (mattress) 19 Feb 2015 18:33 #12

  • Wrewster
  • ( User )
  • Wrewster's Avatar
  • OFFLINE
  • Bronze Member
  • Posts: 45
By the way there are several Leggett and Platt preferred dealers that are offering a lifetime warranty to the original purchaser for ALL electronic parts including the motors!!! This is the stuff at risk of breaking in the teak world. On top of that they make the procedure rather easy by having me contact the factory direct for troubleshooting and then they contact the company I bought this from to have them send me the new part. They say it is not hard for the consumer to change out the defective part. Plus they don't require you to send them back the old part, how simple is that?! This really helps give me the extra piece of mind when spending this kind of money I'll tell ya. I asked Reverie almost to the point of pleading and they would not budge on there warranty coverage. They instead claim they make the better product but would not put there money where there mouth is. Leggett has a leg up because they have a much longer history of making these and now offering much more robust warranty protection. I have read on several sites that customers often times feel misled by the mfrs. 20 year warranty only to find that nothing is really covered here. It seems as though Leggett and Platt is doing there part to add real protection through some of there best dealers.Your thoughts?
Last Edit: 19 Feb 2015 18:41 by Wrewster.
Please log in to reply to this topic.

Reverie Sleep System (mattress) 19 Feb 2015 18:45 #13

  • Phoenix
  • ( Admin )
  • Phoenix's Avatar
  • OFFLINE
  • Administrator
  • Posts: 20044
Hi Wrewster,
Do you recommend this system vs a quality 100% latex mattress? The benefit of a quality latex mattress is that many have been proven over time where as this new innovative sleep cell technology has not. I'm not sure how transparent the company is as far as the specifics of the latex specifications. They said this style of bed has been out for many years but was put on the back burner because of there relationship making platforms for Serta and Temper.

They are very transparent about the blend of the latex they use and the density of their polyfoam layers. You can see the information about their mattresses in post #6 here and they are all high quality and durable materials and there are no weak links in their mattresses.

They are also a member of the site which means I think highly of them and that I believe they compete well with the best in the industry and transparency is one of the requirements before a manufacturer can become a member of the site.

Latex is among the most durable materials in the industry so I would certainly have no durability concerns about latex layers or latex cells.

Other than that though ... while I do recommend the members here "as a group" ... I don't make specific suggestions or recommendations for either a mattress, manufacturers/retailers, or materials because only you can feel what you feel on a mattress and there are too many unknowns, variables, and personal preferences involved for anyone to know which type of mattress design or materials would be best for you based on specs (either yours or a mattress) or theory at a distance (see post #2 here).

There is also more about the most important parts of the "value" of a mattress purchase in post #13 here that can help you make more meaningful comparisons between mattresses.

They are certainly well worth considering as purchase and they have a 101 day trial period with a free return if that becomes necessary (except on the Dream Lite mattress) so you have more than enough time to decide if the mattress as you ordered it or one of the other configurations that are possible is a good "match" for you in terms of PPP (Posture and alignment, Pressure relief, and Personal preferences) and confirm that you are sleeping well on the mattress.

Phoenix
If you are buying a new mattress, make sure you have read www.themattressunderground.com/mattress-...ttress--for-you.html
Last Edit: 19 Feb 2015 18:47 by Phoenix.
Please log in to reply to this topic.

Reverie Sleep System (mattress) 19 Feb 2015 18:58 #14

  • Phoenix
  • ( Admin )
  • Phoenix's Avatar
  • OFFLINE
  • Administrator
  • Posts: 20044
Hi Wrewster,

By the way there are several Leggett and Platt preferred dealers that are offering a lifetime warranty to the original purchaser for ALL electronic parts including the motors!!! This is the stuff at risk of breaking in the teak world. On top of that they make the procedure rather easy by having me contact the factory direct for troubleshooting and then they contact the company I bought this from to have them send me the new part. They say it is not hard for the consumer to change out the defective part. Plus they don't require you to send them back the old part, how simple is that?! This really helps give me the extra piece of mind when spending this kind of money I'll tell ya. I asked Reverie almost to the point of pleading and they would not budge on there warranty coverage. They instead claim they make the better product but would not put there money where there mouth is. Leggett has a leg up because they have a much longer history of making these and now offering much more robust warranty protection. I have read on several sites that customers often times feel misled by the mfrs. 20 year warranty only to find that nothing is really covered here. It seems as though Leggett and Platt is doing there part to add real protection through some of there best dealers.Your thoughts?

Yes ... there are quite a few L&P dealers that I've seen that offer improved or extended warranties (including the one I linked as an example) and I would agree that for some people this could certainly be an important benefit that may be one of the deciding factors that leads them to purchase one adjustable bed vs another.

While I personally place a higher value on some of the other features or benefits and the price than I do on the warranty because all the major manufacturers of adjustable beds are typically reliable ... I can certainly understand that this would be a more important part of a buying decision for others that have different priorities than I do and if I was was buying an adjustable bed and all the other criteria and features that were important to me seemed "equal" then an extended or improved warranty could easily be the tie breaker.

Phoenix
If you are buying a new mattress, make sure you have read www.themattressunderground.com/mattress-...ttress--for-you.html
Please log in to reply to this topic.

Reverie Sleep System (mattress) 20 Feb 2015 03:16 #15

  • Wrewster
  • ( User )
  • Wrewster's Avatar
  • OFFLINE
  • Bronze Member
  • Posts: 45
Phoenix, is it true that a brand/mfr. must first pay $$$ in order to be a member of this site? When I mentioned Mattress Underground to Reverie they discounted the credibility of this page because of this fact. The difference between Consumer Reports and Consumers Digest is that one takes $$$ for advertising and etc. and the other does not. This can play a role in the opinions made is what CR claims. I also mentioned to them Sleep Like The Dead because I am trying to find as much unbiased info. as I can before making that all important buying decision(s).
Please log in to reply to this topic.
  • Page:
  • 1
  • 2
Time to create page: 0.246 seconds