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13 Mar 2020 16:00 #11 by Sensei
Hey happycat8,

I am sorry, I didn't not see that Arizona Premium was asked directly. How can one tell to whom the question was addressed? In the future I will avoid chiming in on such "Ask and Expert" questions.


That is a good question happycat8, other subscribers may be unsure of how that works as well. When you have clicked through to a post of interest, near the top of the page and underneath the TMU header you will see 2 button ribbons, the first in black font beginning with "Index, Ask An Expert" and so on, but the second ribbon in blue font beginning with "Mattress Forum> Mattress Forum> General Mattresses Questions>", underneath that line the trusted member's name would appear if you are in their forum space. The OP creating the thread has the option to "Ask an Expert" member something directly or post to the General forum and from there, anyone may respond. Out of respect to both the consumer who is waiting to hear a direct response from the chosen expert member and the expert member who is working full-time as a manufacturer/ retailer business owner, a little patience before commenting is needed, there can be a 24 hour window before the two connect. Hopes this helps…;)

Thanks,
Sensei

Sensei(@ TMU Team)
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