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normal saatva luxury firm

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27 Apr 2013 03:54 #1 by spinalfusion

I bought this mattress before finding this site. It's way too soft. My physical therapist suggested a latex topper on a firm mattress. My husband thinks I should just get the firmer Saatva. Any thoughts on this mattress? My back has been aching since I started using it.I live in RI. Can,t find quality mattresses.

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27 Apr 2013 13:45 #2 by Lew

Spinalfusion. I'm sorry to hear of your bad luck with the Saatva. Their mattresses have been discussed in several threads here, so I found a link to one of them for you. Don't delay getting it returned as they can be pretty strict about the trial time.

www.themattressunderground.com/mattress-...d-analysis.html#3142

Good luck in your search. Lew

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27 Apr 2013 13:54 - 27 Apr 2013 13:56 #3 by Phoenix

Hi spinalfusion,

You can see some of my thoughts about Saatva in this thread .

Post #1 here has all the basic information, steps, and guidelines you will need to make the best possible mattress choices and is the place I would start.

I'm not sure where you are in Rhode Island but as you mention there are not a lot of great options there. Most of the better options I'm aware of would probably be included in the Boston list in post #2 here or in the Connecticut lists in post #2and #4 here .

If you let me know your specific city or zip I'd be happy to take a look to see if there may be any reasonable options or possibilities closer to where you are.

Phoenix

PS: I see that Lew already linked the Saatva thread while I was writing this ... thanks Lew :)


Researching for a mattress?... Be sure to read this post first.
Last Edit: 27 Apr 2013 13:56 by Phoenix.

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28 Apr 2013 05:14 #4 by spinalfusion

Thanks for your help. Wonderful site. I've been reading the forums. I never thought this was going to be so difficulty. My zip is 02814.

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28 Apr 2013 07:16 #5 by spinalfusion

Thanks Lew. Called them this morning. Hopefully it will be gone soon.

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01 May 2013 14:49 #6 by spinalfusion

Hi. I can say nothing bad about Saatva customer service. I asked them to remove the mattress on Sunday and they were here on Wednesday. They were always polite and professional. I lost the $100.00 delivery fee. However, I got a message this morning that had been left last night and they were trying to offer me some type of compensation because it took three days to pick up. I didn't want to keep the mattress. So, I didn't call back. It just wasn't a good match for me and their mattress, but they seen to be a very reputable company. I had to have a neighbor let them in and they called her right before delivery. Still looking and now sleeping on the couch. Will try Worley in New Bedford on Friday. They told me that they could get it here as soon as I needed it. We'll see. Thanks for the help.

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01 May 2013 17:32 #7 by Lew

That is good news. Who picked it up? I thought they were internet sales only. Lew

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01 May 2013 21:19 #8 by Phoenix

Hi spinalfusion,

I'll echo Lew's thoughts that that's good news and it seems that their customer service is also very good even though their mattresses aren't the best quality/value.

I'm looking forward to hearing about your experiences at Worley.

Phoenix


Researching for a mattress?... Be sure to read this post first.

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03 May 2013 09:00 #9 by spinalfusion

I just typed a long post and when I went to send it I lost it. Worley went great. They're delivering tomorrow. I'll try again after I've slept on it.

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03 May 2013 14:44 - 03 May 2013 14:45 #10 by Phoenix

Hi spinalfusion,

I'm looking forward to your report!

I just typed a long post and when I went to send it I lost it.


Sometimes with forum software if you lose your internet connection briefly the session times out and then if you click "submit" the post is lost.

Over many years posting on forums (here and elsewhere) ... I have learned that it's a good idea to make sure that you highlight and copy a forum post before clicking submit just in case. I can't even count how many hours I've lost with writing forum posts over the years ... and the worst part is that it always seems to happen with the posts that take the longest (which of course makes sense because it makes a timeout more likely). I certainly have shared your frustration when this happens ... and it still happens from time to time when I forget to copy a post first and I get "caught" :dry:

Congratulations on your new mattress ... I glad to see (but not surprised because I know they are good people) that you had a good experience at Worleys :)

Phoenix


Researching for a mattress?... Be sure to read this post first.
Last Edit: 03 May 2013 14:45 by Phoenix.

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