The first place to start your research is the Mattress Shopping Tutorial linked in the top right corner.
Select the Search Forum tab above to gain access to answers to many mattress related questions.
Select the Ask An Expert tab above to reach out to any of our Expert Members for guidance and advice.
Consumers are of course the final piece of the puzzle and an important part of "The Mattress Underground". They are different from the other two parts however in that they are buying a mattress rather than selling it and that they can become a member by simply making a post in our forum. Consumers are the "target" of the sales practices that surround the purchase of a mattress with deceptive tactics, poor quality information, and "great sounding" stories. Unfortunately the lack of good information about the different materials used and the differences in construction too often leads to the purchase of an inappropriate mattress or one that only lasts a few months or a very few years and which is sold at an inflated price. Brand recognition and the stories attached to it have in most cases become the dominant part of a mattress purchase rather than consumer knowledge.
We have often seen comments during mattress shopping similar to those that follow and if you haven't come across them in your mattress search, you soon will. They include...
"We are selling sleep" in the hopes that this will translate to buying what is "comfortable" in a store without regard to durability or long term suitability.
"This layer (usually buried deep inside your mattress) makes it so much more (fill in the blank such as "breathable" or "durable" or "comfortable").
"This half price sale ends tomorrow and because we have only "two more left", or "one more floor model" I can get you an even better price".
"This mattress has a 25 year guarantee and you are fully protected if anything goes wrong"
"Buy this now while we still have it and if you don't like it after a month we will gladly exchange it for another.
"This mattress is endorsed by... (fill in the blank with your favorite expert, celebrity, or organization)" and if it wasn't any good they wouldn't be endorsing it.
All of these and dozens more can only be countered with two things... knowledge, and knowing who makes better mattresses and where to find them. In other words connecting with the other two parts of The Mattress Underground who make "off brands" of much higher quality and value and those who sell them.
This section of our website (The Industry) is about the manufacturers and retailers who make and sell these mattresses and give you the consumer better information, better service, and better value. Knowing who they are and where to find them is just as important as knowing what should be inside your perfect mattress. As a consumer, you also have your very own "mattresses" section of this website which covers everything you may wish to know about choosing your mattress, in any level of depth you may wish to know it. It has "overviews" or buying guides about every area of mattress materials and construction, guidelines for field testing that can produce meaningful information no matter where you choose to buy a mattress, and more detailed pages for those who wish to take their research to greater levels.
Every consumer who looks for greater knowledge, service, and value is already part of The Mattress Underground. Connecting with the retailers and manufacturers who share these values can make your mattress search much simpler and more enjoyable and perhaps even more importantly, one of the most successful major purchases you have ever made.
Welcome to our forum!
The fastest route would be to call the company themselves and inquire about any deals, sales, or coupons that may have at this time. We do not have a TMU discount for them, but they do carry Berkley Ergonomics.
Good luck with your purchase!
On a side note, my husband specifically asked for a Queen size mattress. This mattress is on the old box foundation from the previous mattress which was a Queen. The mattress has a good couple of inches smaller than the box spring.
Any input is appreciated more than you know!
Any and all advice would be greatly appreciated.
Welcome to the forum .
I am so sorry about all of the issues you are having with your mattress, especially after such a nice gesture. And the falling down from the issue with the edge support. I am sure you have probably called about some things, but have you discussed with the retailer about the warranty, especially as the mattress is so much smaller than the "queen" size. They probably dont take back comfort returns but certainly push as much as possible. Clearly, this bed does not have the right quality/density of the foam to support higher BMI individuals. I looked at the Sealy Conforma line and no clear specs are given. I will continue to research this. The sleeping in an incline position is just simply unacceptable. Again I would try to file some warranty claim.
As far as sleeping on the floor, yes this can firm up the mattress, but of course, there are other issues with this, the mattress being too low, harder to get out of bed, etc. I am curious if you flipped the mattress over if you have the same problems. this is not a long term solution, and yes you would be putting sheets over the "bottom" of the mattress. Some people in the past have had a little success trying a very firm topper on top of the mattress. Like a 2" 40 or 44 ild latex topper or firm poly foam...sometimes very expensive. It is a tricky situation trying to firm up a too soft mattress. Also do you know what version of Sealy Conform collection you have? On their site they list the Sealy Essential, Sealy Performanc, and the Sealy Premium? The conform line has the zoned support that make the softer part at top and bottom of the foam. You can see a picture here on the Sealy site.
I hope things can improve, please let us know if anything changes, and look at some of our members products to get info on what may be better. Good luck.
You are welcome, keep at it, sleep is too critical for our overall health and wellness not to devote the time. Let us know when you have more questions. Good luck, it's about to become more overwhelming... it's normal in the mattress buying process.