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25 May 2017 21:45 #21 by Leesee
I'm very glad I found this site; I wish I had found it before I purchased my current mattress. I am wondering if anyone can comment on the support and pressure relief of all latex versus a latex-coil hybrid?

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26 May 2017 09:00 #22 by Phoenix
Hi Leesee,

Welcome to the Mattress Forum! :)

I am wondering if anyone can comment on the support and pressure relief of all latex versus a latex-coil hybrid?


There is no one answer for what you are asking, as there are entirely too many variables involved, such as personal variables like somatotype, BMI, flexibility, strength, personal preferences, sensitivities, sleeping styles, physical issues…and then product variables such as componentry used, layer thickness, ILDs of layers, number and ordering of layers, material resilience and hysteresis, zoning, etc. A mattress can be made using springs or latex for the support core and offer both very good support and pressure point relief, and it really comes down to personal preference.

Post #28 speaks more to latex versus springs for a support unit. This post speaks more to the two basic functions of a mattress – support and comfort.

Phoenix

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26 May 2017 10:34 #23 by Leesee
Phoenix, thank you for your quick response and for this site. I'll read the posts you suggested.

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26 May 2017 13:35 #24 by Phoenix
Hi Leesee,

Sounds great!

Phoenix

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29 Aug 2017 20:55 #25 by CDASENT
I BOUGHT A SOMNIGEL VIGOR MATTRESS 2 YEARS AGO FROM SLEEP'S, AND WAS TOLD THAT IT COULD BE USED ON A ADJUSTABLE BED. ONE SIDE OF THE MATTRESS HAS BUCKLE , SINKING AND SAGGING. I CAN NOT SLEEP ON THAT SIDE OF THE MATTRESS WHICH CAUSE BAD BACKACHES AND PAIN. I PAID OVER 6 HUNDRED DOLLARS FOR THE MATTRESS. WHAT TO DO.....I HAVE NEVER EXPERIENCE A MATTRESS LIKE THIS. I AM A DIABETIC AND THIS MATTRESS IS CAUSING PROBLEMS. WHO CAN I CONTACT......P.S AND I;M NOT A BIG PERSON......HELP!!

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30 Aug 2017 04:33 - 30 Aug 2017 07:42 #26 by Sweet Dreams
CDASENT - Sorry to hear about the problems with your mattress. The Somnigel line which was sold by Sleepy's was manufactured by King Koil, and Sleepy's has been bought out by Mattress Firm. So I'd suggest that you start by contacting Mattress Firm. I don't believe that they're currently representing the King Koil brand so if they can't help you then contact King Koil directly for manufacturer support. Hopefully you've used a good quality mattress protector to keep it clean because in general any mattress warranty is invalid if the mattress is soiled in any way. Hope this helps, good luck and please let us know how it works out for you.
King Koil Customer Service
Last edit: 30 Aug 2017 07:42 by Sweet Dreams.

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30 Aug 2017 12:34 #27 by Phoenix
Hi CDASENT,

Welcome to the Mattress Forum! :)

I’m sorry to hear about your problems with your current mattress. :(


Sweet Dreams (thanks Sweet Dreams!) is correct that these were made for Sleepy’s by King Koil (he had/has one), and as he mentioned Sleepy’s was bought by Mattress Firm. But you can still get help for an inspection for a warranty claim, as all warranty claims, inquiries, and correspondence are handled by the Sleepy’s/Mattress Firm warranty coordinators. You can call them at (866)-942-3551 and a representative will assist you with your issue.

One thing you mentioned is that this is on an adjustable bed base. Are you sure that there is no damage to the base of your adjustable bed that could be causing your sag? While not common, there can be a break in the frame network or one of the platform boards of the adjustable bed.

I hope everything turns out well for you.

Phoenix

Researching for a mattress?... Be sure to read The Mattress Shopping Tutorial.
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09 Jan 2018 12:56 #28 by ib4u
Hello, I would like to post a question regarding slat foundation. I don't see an option to open a new topic

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09 Jan 2018 15:34 #29 by Phoenix
Hi ib4u.

We are working on the back end to set up things for the new expert sections.
TMU is implementing a new design element – Talk to the Experts and while it is under construction, we have eliminated "New Topics" for Phoenix so we can effectively service consumer members and manage the increased workload demand. However, we stared allowing "New Topics" for Experts and you would be able to ask our Experts directly a question

I suggest that you for now you start a New topic here :

Thank you for your understanding and I look forward to seeing you on the forum.

Phoenix

Researching for a mattress?... Be sure to read The Mattress Shopping Tutorial.
Click here for TMU Discount Codes if purchasing from Our Trusted Members.
For any mattress questions Ask An Expert on our forum

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12 May 2018 14:59 #30 by carybimmer
I am looking for a Firm memory foam mattress, looking for recommendations here..

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