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Caution about online merchant 29 May 2014 10:11 #1

Boy do I wish I'd known about this site 6 months ago!!this story is 6 months in the making, but the resolution is that I am out a minimum of $4000 and maybe as much as $6500. I was dumb, yes, but there's much more to the story. I didn't get half of what I ordered, some of what I got was damaged and some of it was just plain wrong. It seems, however, to go any further in the chargeback, Master Card needs a bone fide letter from an expert. Despite the fact that everyone I talked to was appalled at the merchant, no one was willing to take the risk of embarking on a legal battle into this mess. One of these retailers sent me to this site, where I have found mention of this merchant. I've been screwed, but I wanted to warn others. There's a thread on here that talks about a company called "Nasafoam", and a merchant named George. There was quite a bit of negative chatter online about this company and at least 6 issues reported to the BBB. George is now operating a company called Natures Sleep (no, I didn't leave out the apostrophe, he did), at naturessleep.ca; not to be confused with Nature's Sleep at naturessleep.com. As far as I can he has only been operating this since November, but is already running into negative feedback. I certainly have LOTS to report. It is operating under Alpha Bio Medical, which I would also stay away from. I hope that by sharing this others can avoid the nightmare we have gone through....BTW....we're still sleeping on the horrible bed that needed replacing in December.; which is really probably the worst part. Better luck to others on your quest for better sleep!

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Caution about online merchant 29 May 2014 11:35 #2

Hi Mom8854,

I'm sorry to hear about your experiences with Natures Sleep and I appreciate that you took the time to share your experience with the forum.

There is also a warning and much more discussion about them in this topic .

Phoenix
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Caution about online merchant 29 May 2014 17:46 #3

  • MFC
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Hi Mom8854,

Thank you for letting us know, because we do get emails from clients that compare our latex mattresses with theirs. We will now be able to advise them on your experience

regards

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