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Brooklyn Bedding - Aloe Alexis - Great Experience 22 Dec 2014 09:19 #1

I just wanted to come on here to talk about my experience with Brooklyn Bedding. I am a back sleeper who has back problems, and used the mattress underground to find a mattress. I also spoke with Jacob and Mario and Brooklyn Bedding and they were both very helpful, in explaining the makeup of their matresses and providing insight on what customers similar to me have gotten and been happy with. After careful thought and taking my ailments and budget into consideration I got the Brooklyn Bedding Aloe Alexis in a firmness level of 5.

The mattress arrived before the expected delivery and was easy to assemble. I slept on that mattress for a while and felt some relief. However, after a few weeks it did not provide the support I needed. I called Brooklyn Bedding and they offered to send me two different top latex layers that could work for me. I tried these new top layers, and still did not work. Mario and Jacob then made the return process very easy, asking no questions and completely understanding my situation.

Unfortunately for me this mattress did not work. However, I do feel that this is a very nice made mattress that works for lots of people. I wish I could have kept that mattress, as my fiancee slept on it very comfortably, and it was nice supporting a smaller company as opposed to the big mattress makers. In the end the experience was one of the best I've had in making a large purchase, and would recommend Brooklyn Bedding (Mario and Jacob) to anyone.

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Brooklyn Bedding - Aloe Alexis - Great Experience 22 Dec 2014 09:47 #2

Hi svazquez17,

I'm sorry to hear that your mattress didn't work out for you but it's great to hear that you had such a good experience in dealing with Brooklyn Bedding.

Thanks for taking the time to share your comments and feedback ... I appreciate it :).

Phoenix
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