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05 May 2020 13:14 #321 by Sensei
Hey LeKrang and Sweet Dreams,

Sweet Dreams wrote: Sensei - Sorry, but I accessed the General Mattress Questions page you linked to and don't see any such green "New Topic" button on the left side just above the pinned Subject conversations. The only two buttons I see there are in dark blue: "Mark Topics Read" and "Subscribe".
LeKrang wrote: Same thing here.


My apologies to you both as the "New Topic" functionality is currently disabled for now. After checking in with our support team, they reassured me that the situation is temporary while the site is undergoing some maintenance in the background. For now LeKrang, your questions are best located here in the General Mattress Questions Forum where you have posted them, all consumer subscribers and trusted members can view and answer them anytime. For questions regarding a specific TMU trusted member's products and/ or expertise, we ask that those questions be directed to the "Ask an Expert" Forum space. I can certainly understand how in the absence of the "New Topic" function that finding the best spot to ask a question may be a bit confusing for now…in case other new consumer subscribers are following this post, the best advice for now is to search related topics, find one most closely related to the question you have and post from there. Again, my apologies on the technical issue, we'll get that up and running again soon. Hope this helps :) .

Thanks,
Sensei

Sensei(@ TMU Team)
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