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Contacting Sleep EZ 23 Feb 2017 18:06 #1

Aches and pains, reflux and swollen ankles are are catching up with my wife and I. So, we decided to upgrade to an adjustable bed and a new mattress. Finding an adjustable base was easy. The mattress...Now that another story. Thankfully, I found this forum.

After reading through numerous post, I went on a shopping expedition. I live in a smaller city and my options are limited. The only mattress worth buying locally is Heritage Latex line from Southerland. An alternative would be one of the on-line retailers. Sleep EZ looks promising, is customizable, and has good reviews.

What would be the best way to contact this company? Looks like the owner is a member on this forum. Is possible to contact him directly?

Thanks!

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Contacting Sleep EZ 23 Feb 2017 22:08 #2

not sure of his screen name here but I was surprised how early they answer the ph. I ordered my mattress and wasn't even through with my coffee. mine arrives Tuesday. very helpful folks


www.sleepez.com

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Last edit: by wrlc56.

Contacting Sleep EZ 24 Feb 2017 03:24 #3

I'm looking for some specific recommendation for 2-people set up. Might be easier to ask via pm.

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Contacting Sleep EZ 24 Feb 2017 10:36 #4

Hi SleeperGN,

Aches and pains, reflux and swollen ankles are are catching up with my wife and I. So, we decided to upgrade to an adjustable bed and a new mattress. Finding an adjustable base was easy. The mattress...Now that another story. Thankfully, I found this forum.

Welcome to the Mattress Forum! :) I’m glad you found us.

After reading through numerous post, I went on a shopping expedition. I live in a smaller city and my options are limited. The only mattress worth buying locally is Heritage Latex line from Southerland.

The limited information I could find shows about the Heritage Line that it uses latex tat is listed as continuous pour, which would be Dunlop. Aside from that, you’d want to find out the information listed here about all of the layers within any mattress you had tested locally to be able to evaluate that product.

An alternative would be one of the on-line retailers. Sleep EZ looks promising, is customizable, and has good reviews. What would be the best way to contact this company? Looks like the owner is a member on this forum. Is possible to contact him directly?

You are correct that SleepEZ is a member of this site which means that I think very highly of them and that I believe that they compete well with the best in the industry in terms of their quality, value, service, knowledge, and transparency. They are extremely knowledgeable about latex and different configurations.

The most reliable source of guidance when considering an online purchase is always a more detailed phone conversation with the manufacturer. They can help "talk you through" the specifics of their mattresses and the properties and "feel" of the materials they are using and the options they have available that may be the best "match" for you based on the information you provide them, any local testing you have done (like the Southerland) or mattresses you have slept on and liked or other mattresses you are considering that they are familiar with, and the "averages" of other customers that are similar to you. They will know more about "matching" their specific mattress designs, options, and firmness levels to different body types, sleeping positions, and preferences (like your 2-person set up) than anyone else, and you can convey information in a more complete and timely manner on the phone than via any PM, email or online chat. I don’t know that you’d be speaking with the ownership when you call them on the phone, but it is possible that you may end up reaching one of them.

Phoenix
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Last edit: by Administrator. Reason: Updating link to https: status

Contacting Sleep EZ 24 Feb 2017 10:40 #5

Hi wrlc56,

Welcome to the Mattress Forum! :) And congratulations on your new mattress! You certainly made a good quality/value choice. :cheer: I'm glad SleepEZ was able to answer your questions quickly and provide you good assistance.

I’ll be interested in learning about your new mattress, the configuration you chose, and your feedback once you’ve had a chance to sleep on it for a while.

Phoenix
Researching for a mattress?... Be sure to read The Mattress Shopping Tutorial.
Click here for TMU Discount Codes if purchasing from Our Trusted Members.
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Contacting Sleep EZ 24 Feb 2017 22:52 #6

thanks phoenix
we are replacing an old king with two twin xl 13" latex mattresses from sleep ez with s-cape adjustable bases for a split king. my wife's side is more of a medium while mine is a lot firmer. the mattresses will be here soon but the bases are going to take 2-3 weeks.

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Last edit: by wrlc56.

Contacting Sleep EZ 25 Feb 2017 12:22 #7

Reply to wrlc56,

Thanks for the update. Hopefully, some good sleep is heading your way soon!

Phoenix
Researching for a mattress?... Be sure to read The Mattress Shopping Tutorial.
Click here for TMU Discount Codes if purchasing from Our Trusted Members.
For any mattress questions Ask An Expert on our forum

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