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normal Luma Sleep ~ The Mattress Underground (TMU) Trusted Member

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08 Apr 2017 16:44 - 08 Nov 2018 10:02 #1 by Phoenix


About Luma Sleep
In March 2017, we welcomed Luma Sleep to The Mattress Underground community.
Luma Sleep was launched in May 2015 ( see here ), and they are one of the newer online mattress companies that have been created since 2014 that focuses on value-priced luxury mattresses.
Knowledge & Experience: Two of Luma Sleep’s founders, Steve Russo and Jim Siragusa, have a combined 60 years of mattress industry experience, with much of that in latex. Steve was the President & CEO of Latex International from 2001-2005.
Service: They are transparent, flexible, and treat customers on a case by case basis looking at a consumer’s individual needs and preferences. Luma Sleep’s responses to consumer inquiries are prompt and backed up by their extensive experience in the industry.
Value: Luma Sleep offers a free one-year comfort exchange and on their 3” Latex Comfort Layer used in the Latex Hybrid Slumber System and All-Latex Slumber System. Engineered in the design of their Slumber System lines, Luma Sleep offers a free Aller-Free mattress protector and two free Talalay latex pillows to help with the spinal alignment in the neck area. They offer a free 100 night in-home trial with a full refund. Luma Sleep’s systems design accommodates for future changes which takes into account customer’s changing needs and sleep posture over time. Consumers who buy their lines can exchange layers and/or purchase new additions to make it perfect for each customer. The prices of Luma Sleep’s mattresses is competitive with other quality manufacturers and online retailers. The company also sells Leggett & Platt adjustable bed bases, Talalay latex pillows and toppers, RTA foundations and Sleep & Beyond organic cotton sheets.

Products
Luma Sleep offers three customizable lines:
Luma Mattress ~ Latex / Pocketed Coil (11")
Base Mattress:
1.5" Blended Talalay latex (ILDs 19/28/36 for Plush/Medium-Firm/Firm)
8" Quantum Edge Bolsa steel perimeter pocketed coil spring unit (Combi-Zone is available for an upcharge)
1” 1.8 lb polyfoam base
Zippered Tencel Cover

Latex Hybrid Slumber System ~ 3" Latex Comfort Layer plus zone Luma Mattress (14")
Comfort Layers:
3" Blended Talalay Latex Comfort Layer (ILDs 19/28/36 for Plush/Medium-Firm/Firm)
Zippered Tencel Cover
Base Mattress:
1.5" Blended Talalay latex (ILDs 19/28/36 for Plush/Medium-Firm/Firm)
8" Quantum Edge Bolsa steel perimeter pocketed coil spring unit (Combi-Zone is available for an upcharge)
1” 1.8 lb polyfoam base
Zippered Tencel Cover
Note: A Free comfort exchange of the 3" Latex Comfort Layer may be made within one year of purchase.

All-Latex Slumber System ~ Dunlop/Talalay latex (12")
Comfort Layers:
3" Blended Talalay Latex Comfort Layer (ILDs 19/28/36 for Plush/Medium-Firm/Firm)
Base Latex Mattress:
2" Blended Talalay Latex 28 ILD
6" Blended Dunlop Latex 32 ILD
Zippered Tencel Cover
Note: A comfort exchange of the 3" Latex Comfort Layer may be made within one year of purchase.

TMU Discount:
Discount/Bonus offered for TMU members is 15% or more off of mattress purchase.
Discount Code is TMU15.(Check updated discount codes on the Trusted Membership listing here )

If you have questions about Luma Sleep, feel free to use the forum search tool or you can create an member account and start a new topic thread with any specific questions you might have.


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Click here for TMU Discount Codes if purchasing from Our Trusted Members.
For any mattress questions Ask An Expert on our forum
Last Edit: 08 Nov 2018 10:02 by Phoenix. Reason: Discount code updates

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09 Apr 2017 19:06 #2 by zexpress

I was under the impression that all of the pocketed coil units were zoned and not just with an additional charge. Maybe I've misread their statement when they say progressive back support as meaning something different.

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10 Apr 2017 11:13 #3 by Phoenix

Hi zepxress,

I was under the impression that all of the pocketed coil units were zoned and not just with an additional charge. Maybe I've misread their statement when they say progressive back support as meaning something different.

You’re not misreading any statement :) , but I think you’re interpreting it to mean the wrong thing. Progressive support in foams or innerspring units refers to the “firming up” as the item is compressed more and more, and it gives at a different rate. This is commonly referred to as the compression modulus of an item, for example taking more force to compress a piece of foam or a spring unit 65% of its total height than 25% of its total height. Zoning would be providing different comfort zones, usually under the hips, back, and shoulders. This can be done with foams, or in this case, with a different spring unit (the Combi-Zone). Both of the spring units in questions offer very good support and are part of the Quantum Edge steel perimeter edge system.

Phoenix


Researching for a mattress?... Be sure to read The Mattress Shopping Tutorial.
Click here for TMU Discount Codes if purchasing from Our Trusted Members.
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12 Apr 2017 16:52 #4 by Shinka

I just ordered a Luma Hybrid sleep system yesterday. I ordered the plush+ which is between plush and medium.
We've been sleeping on a Comfortaire for 20 years. It's served us very well, but we're looking forward for the change.
I'll share our thoughts once we get it.
So far customer service has been top notch.

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13 Apr 2017 10:43 #5 by Phoenix

Hi Shinka,

Welcome to the forum! :)

I just ordered a Luma Hybrid sleep system yesterday. I ordered the plush+ which is between plush and medium.


Congratulations on your new mattress! :cheer: As you're already aware, Luma Sleep is a member here, which means that I think highly of their products and advice. You certainly made a good quality choice.

I'm glad that you've received good service so far, and I'll be looking forward to those comments on your mattress once you've had a chance to sleep upon it for a while.

Phoenix


Researching for a mattress?... Be sure to read The Mattress Shopping Tutorial.
Click here for TMU Discount Codes if purchasing from Our Trusted Members.
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16 Apr 2017 21:42 #6 by helenemerson

Great post!! Thanks for sharing on your new Luma mattress! Luma Hybrid sleep system is the best mattress in the market, They have been business almost 20+ years. Their customer service is also good. I recently use their customer services its better then other Mattress services.

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20 May 2017 05:31 #7 by kamkaz13

Is Luma's blended talalay made with safe materials?

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20 May 2017 10:12 #8 by Phoenix

Hi kamkaz13,

Welcome to the forum! :)

Is Luma's blended talalay made with safe materials?


The blended Talalay latex used by Luma Sleep is from Talalay Global, and is Oeko-Tex 100 Standard, Class I certified. Class I is the most stringent level for the harmful substances and VOC testing in the 100 Standard for Oeko-Tex. You can read more about this on the Talalay Global site in their FAQ , and also here from Oeko-Tex .

The only reliable way to assess the "safety" of different materials in more general terms is based on lab tests and the certifications they have for harmful substances and VOCs (regardless of whether they are organic or natural or synthetic) so that you have some assurance than the VOCs are below the testing limits for the certification. If the materials in a mattress or the mattress itself has a reliable "safety" certification then for most people they would certainly be "safe enough" ... regardless of the type of material or the name of the manufacturer on the label.

All the latex you are likely to encounter (either Dunlop or Talalay that is made with either natural or synthetic rubber or a blend of both) will also have a reliable certification such as Oeko-Tex, Eco-Institut, Greenguard Gold or C2C and based on actual testing I would consider any type or blend of latex (regardless of whether it is synthetic, natural, or blended) to be a very "safe" material in terms of harmful substances and VOC's (offgassing).

Phoenix


Researching for a mattress?... Be sure to read The Mattress Shopping Tutorial.
Click here for TMU Discount Codes if purchasing from Our Trusted Members.
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20 May 2017 10:28 #9 by Shinka

So we've had the Luma for a month now. We are very happy with the purchase. It's very good quality. Its rather heavy and the materials seem top notch.
The mattress is very tall. I personally doubt I could sleep on it without the 3" top layer though.
You can feel the springs when you touch the side of the mattress. I would think as time passes, the sides of the mattress would be the weak link and might show a failure first.
If we can enjoy this for 8-10 years without issues, we'd be happy.
Would recommend.

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20 May 2017 11:49 #10 by Phoenix

Hi Shinka,

So we've had the Luma for a month now. We are very happy with the purchase. It's very good quality. Its rather heavy and the materials seem top notch.


Thank you for the update! I’m happy that you’re sleeping well on your new Luma Sleep mattress. I hope that you’ll have the time to provide future updates on the performance of your mattress.

You can feel the springs when you touch the side of the mattress. I would think as time passes, the sides of the mattress would be the weak link and might show a failure first. If we can enjoy this for 8-10 years without issues, we'd be happy.


This mattress uses the Quantum Edge (either the Bolsa or Combi-Zone) innerspring unit from Leggett and Platt, which features a firmer and more supportive double row of springs around the perimeter of the mattress (which is what you feel), replacing the innerspring foam encasement used by many manufacturers. The Quantum Edge is more durable than the foam edge reinforcement that it replaces, and it would not be a weak link of the mattress. With the quality of componentry in this product, an 8-10 year comfort life would be a very reasonable expectation under normal use.

Thanks again for the update.

Phoenix


Researching for a mattress?... Be sure to read The Mattress Shopping Tutorial.
Click here for TMU Discount Codes if purchasing from Our Trusted Members.
For any mattress questions Ask An Expert on our forum

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