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Avocado mattress? ... & Nest Bedding options

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14 Jan 2020 10:41 #121 by brookenestbedding
Hi! Sorry if you feel that we dont back up our products but we actually do. We have a life time warranty on our mattresses, not sure who else can claim that but I believe that is a pretty strong stance for backing up our products. Every company sets a limit to what is covered as a defect and ours is 1 inch. We have a great reputation for covering our products for our customers and we have thousands of positive reviews to show for it. Every company is going to have a slight difference in what is covered based on their understanding of their product. Good luck in your mattress search!

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14 Jan 2020 10:53 #122 by mtu1912

brookenestbedding wrote: Hi! Sorry if you feel that we dont back up our products but we actually do.


Greetings -- Thanks, and I don't doubt you! I'm simply pointing out that saying "body impressions shouldn't happen" isn't consistent with a warranty which won't kick in until there's a 1" crater. :)

My focus has been on what is covered, not just for how long.

Again, this misalignment of words and warranties is not unique to Nest, and it is not my intention to point fingers.

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14 Jan 2020 11:16 #123 by Marshmallowforme
mtu1912,
No we didn't try to figure out which layer it was. We didn't like the mattress because it never stopped smelling of latex so weren't interested in working with it at that level. Some times the smell was stronger than others, for instance when the humidity was higher, but it was always there.

This past year we got adjustable beds so cut it in half and put new cases on the two twinxl mattresses. Then I decided to get new mattresses and entered this unreal world of trying to find a good, non-stinky, properly sized and as advertised mattress.

Currently we have settled with Naturepedic and are hoping that if we ever develop a problem with a layer we can sub it out and not have to ever buy new mattresses again.

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14 Jan 2020 11:38 #124 by mtu1912

Marshmallowforme wrote: We didn't like the mattress because it never stopped smelling of latex so weren't interested in working with it at that level. Some times the smell was stronger than others, for instance when the humidity was higher, but it was always there.


Well, that's unfortunate. I haven't read of many people with that problem ... hope we can avoid that. We have begun to turn down the bed every morning (a suggestion I first saw on Nest's site, and have since seen on others), so maybe that will help.

Marshmallowforme wrote: Then I decided to get new mattresses and entered this unreal world of trying to find a good, non-stinky, properly sized and as advertised mattress.


I hear ya. This has been harder than buying a car. :pinch: I hope yours works out for you.

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15 Jan 2020 14:35 #125 by Sensei
Hey mtu1912,

Thanks for the update.

We talked with several vendors from the list here at TMU, and I don't have much of anything bad to say about any of them. There are some good people at these shops who seem to love what they do and are willing to provide lots of info.


Appreciate your support of the TMU trusted member program . We feel strongly that these particular mattress manufacturers/ retailers provide high quality products, excellent product value and responsive service support to their customers.

We're going to try a custom configuration from SleepEZ. What sold us, in addition to the knowledgeable staff, was the completely configurable product, with every layer except the quilting independently selectable for each side -- and, critically, every layer is replaceable, including the encasement. That takes a lot of the risk out of the long-term value proposition. (Not to mention makes it a LOT easier to move around!)


Congrats on your new mattress purchase :cheer: ! Happy to hear about your positive experience with expert trusted member Sleep EZ , sounds like their "custom configuration" option may be closer to a better solution for you.

I hope we can report back in a year or so that latex was everything we hoped it would be, and that our bed is still the same shape it was when we bought it!


Looking forward to updates mtu1912, whether it be a year or sooner…keep us posted ;) .

Cheers,
Sensei

Sensei(@ TMU Team)
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