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Great experience with Fox Mattress so far!

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08 Jul 2019 10:21 #1 by KTsoundman
Not sure if this is the best topic to locate this post, but it seemed like a fit! First, THANK YOU so much for the TMU site. My wife and I are 56 & 58, empty-nesters downsizing our house size about 50%. We have different sleep styles and weights. I snore! We had a 5 yr old "Brand Name" mattress that was amazing for 6 months, less comfortable by the year mark, and torture by 18 months. It is NOT making the move with us in August! I finally stumbled onto TMU after many hours, over several weeks of researching mattresses and components. A lot of what I read confirmed what I thought I knew, and much more was brand new and helped put "all the pieces together" for me.

Long story, short; we felt we wanted a spring hybrid and I was thinking Latex, but there were NO dealers in our Jacksonville, Florida area where we could "test" a few beds to compare. By using your Trusted Members list, I was able to find Fox Mattress only 90 minutes' drive away. We planned a trip and were lucky to connect with Chelsea - the owner's daughter upon arrival. We spent two hours discussing and sampling beds and materials. She was patient and definitely an expert. We thought we needed split (internal or otherwise) bedding to make us both happy. Instead we wound up with a mattress that has a ton of support (L&P QE Elite Coils, Latex AND their Soy-based foam for a pillowy top that is VERY dense - I think 3.5 lb??). Yay. Also, it is flippable, so bonus there. Yes, we spent more than we planned, but he mattress value is really much more than the extra cost.

When we first walked in, we said we had been researching and looking on-line for some time and decided to drive down from JAX. Chelsea immediately said "Mattress Underground". She gave us the TMU discount without us mentioning it at all, and that was after working out a deal for us to afford the addition of an adjustable base. Great folks, who appear to make a great product. I just wanted to thank you for the site, the recommendation, and also confirm directly that Fox is a great place. Of course, this is all before we even get to sleep on our new mattress, as our house is being built! Will update with more comment on the actual mattress after a few nights sleep.

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11 Jul 2019 09:44 #2 by Sensei
Hi KTsoundman,

Welcome to our mattress forum :).

Great post, thank you so much for posting. I moved it into it's own thread about Fox Mattress, it's better this way for all. Great story, I am not surprised as Chelsea Carter is the third generation Carter to help manage the business. Yes they are truly experts and I am quite confident in the value of the materials they used, and the service you will get.

Well done with the summary and we will look for your updates in August. Good luck with the move!!!

Thanks,
Sensei

Sensei(@ TMU Team)
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