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Welcome to The Mattress Underground FORUM! :cheer:
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Naturelle and Expert Members 06 Jan 2022 09:03 #1

Hello,

I am looking to buy a latex mattress and came across your site. I was going to purchase from Naturelle but am hesitant after reading some posts.

They source their latex from Latex Green and the company is GOLS certified. What exactly is misleading about them?

Also, I would like to know how a retailer becomes an "Expert Member" on this site. Is there a qualification process or is there a fee to become a member?

Thank you!

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Naturelle and Expert Members 10 Jan 2022 12:39 #2

Hi aidanfaz.

Welcome to our Mattress Forum. :)

Also, I would like to know how a retailer becomes an "Expert Member" on this site. Is there a qualification process or is there a fee to become a member?


Yes, we have an in-depth qualification process that involves multiple interviews to make sure any Trusted Member on our site has a mission that aligns with our own . The short version - product quality, industry transparency, and consumer education must be as important to them as it is to us. There is a fee associated, but it varies depending on the type of retailer (online vs in person).

With regard to Latex Green, they are Oeko-Tex certified and they also make GOLS certified organic latex as well as 100% natural Dunlop. No fillers are used, only a gelling agent which is required to make any kind of latex. What has you hesitant about Naturelle?

NikkiTMU
Researching for a mattress?... Be sure to read The Mattress Shopping Tutorial. . Click here for TMU Discount Codes if purchasing from Our Trusted Members.
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Naturelle and Expert Members 10 Jan 2022 12:44 #3

Hi NikkiTMU,

Thank you so much for your reply.

I am hesitant after reading some negative comments about them on this forum.

Best,

Nadia

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Naturelle and Expert Members 11 Jan 2022 13:44 #4

Hi aidanfaz.

I'm sure there are equally as many positive experiences out there that haven't been reported! The best way to identify whether or not a retailer/manufacturer is someone you want to deal with can be found in this article .

NikkiTMU
Researching for a mattress?... Be sure to read The Mattress Shopping Tutorial. . Click here for TMU Discount Codes if purchasing from Our Trusted Members.
For any mattress questions Ask An Expert on our forum

Please Log in or Create an account to join the conversation.

Last edit: by NikkiTMU.
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