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Factory Direct mattress manufacturers - Dallas/Ft Worth 03 Aug 2014 21:20 #121

Thank you for all the info on this site.

I've been studying your site for a few months.

We have a trip to Dallas this week and will visit a few of these recommended stores in order to try the latex beds in person.

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Factory Direct mattress manufacturers - Dallas/Ft Worth 03 Aug 2014 21:25 #122

Hi ShaneD76,

Welcome ... and I'm glad the site could help you :)

You certainly have some good options in the Dallas / Ft Worth area and I'm looking forward to your feedback after your visit.

Phoenix
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Factory Direct mattress manufacturers - Dallas/Ft Worth 04 Aug 2014 07:59 #123

Hi all,

New member here. I just moved to Dallas for medical school and needed a new mattress, and this site really helped me figure out what I needed in terms of comfort and support--and helped me stay away from the low quality, big name mattresses.

I purchased a mattress from Sleep Craft Mattress Co. in Lewisville, TX, on Saturday. I chose an Alexander plush, but I had the owner Todd make it softer; I'm a 5'4", 120 lb female, and I knew I wanted a little more cushion. Todd's solution was to remove one layer of the compressed cotton that sits above the springs, to use softer foam in the top layer (I'm not sure what the original density was), and to add another layer of 1/2 inch foam on top of that. He had his son deliver it yesterday, which was fantastic, and I slept on my new mattress for the first time last night.

Here's the problem that has me sick to my stomach: the mattress feels too firm in all the wrong ways. I don't think I sink in enough to get the right amount of arch support in my back, and when I turn on my side, it only takes a few minutes until my hips and shoulders begin aching from too much pressure. Todd did not mention a refund policy, and since it's a custom mattress, I'm assuming I can't return it. I just hope I didn't spend a thousand dollars on a mattress that's going to give me back pain where I had none before.

Do these issues sound like they'll go away once I've broken in the mattress? If so, what can I do to break it in more quickly? If not... what are my options? I'm calling Sleep Craft tomorrow (closed today), but in the meantime, can anyone help me put my mind at ease?

Thanks for all the help.

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Factory Direct mattress manufacturers - Dallas/Ft Worth 04 Aug 2014 10:13 #124

Hi jhana,

Here's the problem that has me sick to my stomach: the mattress feels too firm in all the wrong ways. I don't think I sink in enough to get the right amount of arch support in my back, and when I turn on my side, it only takes a few minutes until my hips and shoulders begin aching from too much pressure. Todd did not mention a refund policy, and since it's a custom mattress, I'm assuming I can't return it. I just hope I didn't spend a thousand dollars on a mattress that's going to give me back pain where I had none before.


I'm not sure what their specific policies are but many manufacturers will make adjustments to a mattress to change the comfort level for their customers that need it.

All new mattresses will be firmer than a floor model because it will take a few weeks for the foam to break in and lose any "false firmness" and for the cover fabrics to lose any initial stiffness. You can speed this up by walking carefully and evenly on the mattress surface but I would be cautious with an innerspring mattress because springs don't like to be compressed suddenly and I would avoid walking on the outer edges which may damage the border wire. There are also some suggestions in post #2 here which may be helpful.

The good news is that it's much easier to "fix" a mattress that is too firm than to firm up a mattress that is too soft so you still have good options available but the first step would be to talk to Todd so you can find out the options you have available that would be the best choice for you.

Phoenix
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Factory Direct mattress manufacturers - Dallas/Ft Worth 10 Aug 2014 16:28 #125

:) thanks to this site I hope we have pick a great mattress from The Mattress Factory in Fort Worth, but if not then Peter will adjust it for us. We hope to be sleeping on it by Wednesday. We went with the 24/28/24. We debated between the 28/28/28 and the one we chose. We stayed for a good hour testing these two mattresses out. The softer just hugged the curves a bit better. My husband nearly thought I was crazy as we pulled up and saw the place, but by the time we left he was thanking Peter and I for feeling like he just left from a massage. We were both so relaxed, who would have ever thought that after a major purchase. When we arrived Peter had just returned from an errand and so the showroom was a bit stuffy as he has turned off the AC units but it was ok even though it was 104 outside. We also picked up a couple of his cervical pillows that he gave us a deal on. With discounts we ended getting buy one get one on the pillows and the online discount and the mattress underground discount. Will update after some night sleep. Thanks Phoenix for all you do on here.

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Factory Direct mattress manufacturers - Dallas/Ft Worth 10 Aug 2014 16:49 #126

Hi Dagal,

Thanks for the feedback and for letting us know what you ended up deciding.

As you know I think highly of Peter and the quality and value of his mattresses and I think you made a great choice. Best of all if for some reason your actual sleeping experience indicates that you need some fine tuning then then they will adjust it to your preferences.

I'm also looking forward to any updates you have the chance to share when you receive it and have had the chance to sleep on it for a bit.

Most importantly ... congratulations on your new mattress :)

Phoenix
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Factory Direct mattress manufacturers - Dallas/Ft Worth 15 Aug 2014 20:46 #127

Also a new member that has been following this site for a the last two weeks. I have found the information on this site to be very useful in my search for a new mattress Like a lot of folks on the site I have also decided on a Latex mattress. I recently viewed the Restonic Latex mattresses at Stacy's Furniture (Preston Road location) and found them to be very nice and the salesman to be very knowledgeable. I was looking at the King size models. He informed me that the mattresses were composed of one-piece (not 2 twin XL pieces glued together) Talalay Latex pieces and that the Latex was from Belgium. While he did not know the ILD values, yet he did have a cutaway model of the mattress showing a core of about 6-inches that was firm and 3 1-inch layers above and below the core layer. The mattress was about 12 inches thick when measured. The warranty is 15 years non-pro rated. I am planning on visiting the Mattress Factory in the near future to compare. I was wondering if it matters if the toppers are layered (e.g., several 1-inch layers) or is it better for the topper to be one solid piece (e.g., 3-inches thick)?

Thanks

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Factory Direct mattress manufacturers - Dallas/Ft Worth 15 Aug 2014 21:02 #128

Hi MandC,

Welcome ... and I'm glad you found us :)

He informed me that the mattresses were composed of one-piece (not 2 twin XL pieces glued together) Talalay Latex pieces and that the Latex was from Belgium.


There are only two Talalay latex manufacturers which are Latex International (in the US) and Radium (in Holland) and neither of them have king size molds so the latex was either Dunlop (if it didn't have a glue seam) or if it was Talalay it would have a glue seam in king size. It wouldn't make any difference if you liked the "feel" of the latex though because both are high quality materials and the choice between them is a personal preference and you wouldn't feel the glue seams in Talalay latex anyway.

I was wondering if it matters if the toppers are layered (e.g., several 1-inch layers) or is it better for the topper to be one solid piece (e.g., 3-inches thick)?


In "theory" ... three loose 1" layers of the same ILD in the upper layers would "act" and feel a little softer for some people that were more sensitive than a single 3" layer of the same ILD but if there were three 1" layers they would probably be glued anyway and it really wouldn't make any practical difference either way as long as the mattress was a good match for you in terms of PPP.

I'm looking forward to your feedback after your visit to The Mattress Factory and of course finding out what you end up deciding.

Phoenix
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Factory Direct mattress manufacturers - Dallas/Ft Worth 03 Sep 2014 17:34 #129

Phoenix,

So I went to the two recommended mattress shops in DFW (Sleepcraft and Mattress Factory in Fort worth)

To begin, excellent customer service. Both places had owners who knew what they were talking about/ helped me out alot.

The sleep craft featured all talalay @ 28 ILD (N3) and 34-36ILD (N4). I liked the 28, but my girlfriend liked the 36, so we went to the Mattress Factory because they did custom layers.

Of the options at Mattress Factory, both myself and my girlfriend liked the 28/36/28 and the 28/28/28. We decided to go on the firm side with the 28/36/28. 2 inches talalay/6 inches dunlop/2 inches talalay, all natural.

I will admit, at first I had a huge problem sleeping on my new mattress. Previously I had been sleeping on a several year old Sultan Engenes mattress. The thing had an incredible body dent in it, and I woke up every morning with my whole back sore liked I had just worked out. I took your advice and gave my mattress a month. I liked it much better now, and I wake up with absolutely no back pain. Additionally, my posture while I'm awake is markedly improved.

However.. I am still have problems with my arm falling asleep (I am a side sleeper), and subjective feeling of the mattress being too firm. I am not sure what to do at this point.

1) change the core firmness (I'm guessing this would be risky)
2) Buy a topper (leaning toward this)

I feel like I am very close to my perfect mattress, what do you recommend?

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Last edit: by axl099020.

Factory Direct mattress manufacturers - Dallas/Ft Worth 03 Sep 2014 19:48 #130

Hi axl099020,

However.. I am still have problems with my arm falling asleep (I am a side sleeper), and subjective feeling of the mattress being too firm. I am not sure what to do at this point.

1) change the core firmness (I'm guessing this would be risky)
2) Buy a topper (leaning toward this)


There are really three directions you could go to improve pressure relief and soften your sleeping surface.

The first would be to use softer latex in the 2" comfort layer but with only 2" above a firmer core it's likely that you would still feel the firmness of the core below it and with a two sided mattress it would also put a softer layer under your mattress which may affect alignment.

The second would be to use a softer sore (the layer in the middle) but you would still have a medium layer on top (which may still not be as soft as you would prefer) and this would also have a greater risk of compromising support/alignment and I would always prioritize alignment over pressure relief.

The third option would be to add a topper which would give you a little thicker and softer comfort layer without compromising the design or the support/alignment of the mattress itself. If you added a topper into the design of the mattress on both sides then it would result in a layer on the bottom that was probably too thick and soft and could compromise support in a two sided mattress but having the additional thickness and softness in the form of a topper means you still have a great base mattress with all the benefits of a two sided mattress that you can flip and also have the benefits that would normally only be possible in a one sided design that can use thicker and softer comfort layers.

While choosing a topper that works best for you in combination with a specific mattress can be a bit of a challenge ... post #2 here and the topper guidelines it links to can help you choose a topper that has the best chance of success. It also includes a link to a list of the better topper sources I'm aware of and if you choose a supplier that allows for exchanges or a refund then the risk of making a less than ideal choice is much lower.

As you can see ... I think that overall your best approach would be adding a topper.

Phoenix
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Last edit: by phoenix.
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