mattressunderground logo
× Welcome to the Expert advice section of the forum. Any mattress questions are welcome.... but make sure you've read the Mattress Shopping tutorial linked in the top right of the page :)

Mattress Too Firm or Too Soft?

01 Jul 2019 17:24 #1 by sideshow_steve

I recently bought my first latex bed. Prior to this I have primarily slept on spring beds of what I would call medium firmness. I chose to change to latex because from what I understand they last longer and don't sag as much over time.

The bed that I bought is 10" of Firm, Firm, Medium, Medium, Soft layers.

The bed is super comfortable to fall asleep in. In fact, I can't remember the last time I felt so comfortable falling asleep. However, I have been waking up in the middle with pretty bad back pain in what I would call my middle to middle lower back. The pain often lingers throughout the day. It is around where my lower rib is.

I sleep on my back and generally prefer a medium firm mattress. I typically sleep well at hotels like the Westin, etc. which from what I understand have a medium firm mattress.

I have the option of swapping one of the layers out at no cost, but I can't even figure out if the pain is being caused by the mattress being too firm or too tight since except for the pain it is super comfortable. Do you know what pain in the middle back is typically a sign of?

Thanks so much!



Please Log in or Create an account to join the conversation.

01 Jul 2019 18:02 - 02 Jul 2019 04:10 #2 by Sweet Dreams

Typically pain in the lower back as you're describing is caused by either a lack of sufficient support in the base layers or too soft or thick of a comfort layer on the top of the mattress allowing your back to hammock. To help diagnose your specific problem you might try removing either the top soft layer or one of the medium layers if you can temporarily sleep on it like that. If you need to keep all the layers to use the mattress then you could try moving the soft layer either in between the two medium layers or under them which would provide a firmer sleeping surface. Not sure who you purchased from, but I'd strongly suggest discussing this further directly with them as they would be best qualified to address your problem with their product. Hope this helps! :)

- Bill
Last edit: 02 Jul 2019 04:10 by Sweet Dreams.

Please Log in or Create an account to join the conversation.

02 Jul 2019 12:21 #3 by Phoenix
Hi sidesshow_steve,

Welcome to the mattress forum :).

Congratulations on your latex mattress! :) and yes you are correct that latex is a very durable and can keep its qualities for decades.

Do you know what pain in the middle back is typically a sign of?

Sorry about the back pain….coupled with it being really comfortable when you first fall asleep. As Bill was pointing out ... In general, issues with “pain” earlier in the night tend to be surface comfort-related, but issues with “pain” in the morning tend to be more alignment (deep support) related, There will be a break-in and adjustment period for any new mattress or sleeping system as the mattress loses any of it's "false firmness" and the cover stretches and loosens a little and also .... the materials settle and your body gets used to a new sleeping surface that is different from what it is used to (see 
post #3 here
) and I'd be curious to know for how long you slept on the new mattress and your history with the previous one. Unfortunately, it would be difficult to pinpoint and give you any specific answers that would apply to specifically to you because there are too many interconnected variables and ... "it depends" ... suggestions that can help one person or even many people may be completely unsuitable for someone else because each person and set of circumstances are very different. There are some general guidelines as to what tends to cause back pain in post #2 here that you may find helpful.

“The bed that I bought is 10" of Firm, Firm, Medium, Medium, Soft layers.”

A couple of questions, what latex mattress did you buy? Do you have any other information about the layers - height, formula, process, brand? And it’s 5 layers? This is important to give you any guidance on switching any of the layers, and how it may affect your support/pressure relief needs.
Post #2 here I mentioned above has some good information about the many different symptoms that people may experience on a mattress and some of the most common causes behind them.

Hope this helps a bit and once you provide a bit more information I'll be happy to go into more detail.

Researching for a mattress?... Be sure to read The Mattress Shopping Tutorial.
Click here for TMU Discount Codes if purchasing from Our Trusted Members.
For any mattress questions Ask An Expert on our forum

Please Log in or Create an account to join the conversation.

19 Jul 2019 15:53 #4 by sideshow_steve
This was super helpful thanks for your help!
In the end the store recommended that we go Firm, Firm, Medium, Firm, Soft. I brought this home and switched it after one night to Firm, Firm, Medium, Soft, Firm and it is the most comfortable mattress I've ever slept on.
Thanks again.

Please Log in or Create an account to join the conversation.

19 Jul 2019 15:58 #5 by Latex Mattress Factory.
That's excellent news, I'm glad to hear you were able to get the mattress dialed in! If there's anything else we can do please don't hesitate to ask.

Latex Mattress Factory
Please read The Mattress Shopping Tutorial.
Click here for TMU Discount Codes if purchasing from Trusted Members.

Please Log in or Create an account to join the conversation.

  • FREE Consumer Membership & Price Discounts

    Offered to consumers who Create an Account to register on OUR FORUM to ask questions or share mattress related experiences. Additionally, Consumer Members of TMU will receive discounts/bonuses from some of the best quality/value Mattress Manufacturers in North America.


  • CONNECTING Consumers with Trusted Manufacturers & Retailers

    The Mattress Underground (TMU) website connects consumers with the most Trusted Manufacturers & Retailers throughout North America. All TMU Members have agreed to provide TMU consumer members price discounts/bonus higher or equal to all other discounts offered throughout the Internet.

      • For eCommerce purchases, please check here for the unique discount code(s) offered by each of the TMU Trusted members.
      • When purchasing locally simply present the referral certificate provided by the TMU Trusted Member linked above or mention “The Mattress Underground” when visiting their store.


  • QUALITY Manufacturers & KNOWLEDGEABLE Retailers

    The Business membership of this site is by invitation only and is only offered when we are satisfied that what you offer places you in the upper tier of mattress manufacturers & retailers across North America in terms of quality, knowledge & transparency, and service. If you believe that your company meets the quality/value criteria please complete and submit the PMAF form here to start the review process.

    Membership Requirements

  • Membership Disclosure

    The Mattress Underground offers free consumer membership & paid membership for select mattress manufacturers or retailers. Member dues/fees are our source of income as The Mattress Underground is expensive to operate and employs people. For those manufacturers or retailers that have been invited to become members, and for any consumer that wishes to find their "best fit" mattress, we hope you choose to take advantage of what TMU offers as we believe the value of our services and information, our willingness and ability to work on behalf of and connect educated consumers with the better retailers and manufacturers across the US and Canada, are second to none on the internet. Mattress manufacturer and retailer memberships are available for companies that sell directly to consumers, but are by invitation only.

    In order to ensure full transparency with our readers, we’d like to disclose the following about our member relationships:

    • Consumer have free membership but can voluntarily donate to helping TMU operate.
    • Mattress retailers that qualify to be a Trusted Member pay monthly dues/fees.
    • Mattress manufacturers that qualify to be a Trusted Member pay monthly dues/fees
    More information about the benefits and services that TMU members receive can be found on the Our Services page of this website