mattressunderground logo
× Welcome to the Expert advice section of the forum. Any mattress questions are welcome.... but make sure you've read the Mattress Shopping tutorial linked in the top right of the page

Unable to decided between two mattresses

More
09 Sep 2019 22:26 - 09 Sep 2019 22:28 #1 by jwblue
I have been having difficulty finding a mattress. I have already lost $5,000 due to buying the wrong mattress.

I have narrowed down my next purchase to two mattresses I found at a regional mattress store in Southern California called Ortho Mattress.

The brand is Aireloom and the two mattresses are made only for Ortho Mattress.

My first question is how mattresses made for specific retailers compare to the ones sold directly from the manufacturer?

These are the two mattresses I am trying to decide between with the pros and cons. I have read there are a lot of benefits to adjustable beds so I would like to get one.

Playa Vista- This is a thicker mattress then the other one I am considering. When it is flat it feels great. However when on an adjustable bed it is not comfortable.

Culver - This one does not have as much padding as the Playa Vista. When it is flat it is not comfortable at all. When it is on an adjustable bed it is comfortable. However it is slightly less comfortable compared to the Playa Vista when the Playa Vista is flat.

Not sure which mattress to chose. I really want the benefits of the adjustable bed but not sure if I should give up a small amount of comfort to have one.

Ortho Matress does offer a $99.00 exchange which would be an option. I would prefer to make the right decision the first time.
Last edit: 09 Sep 2019 22:28 by jwblue.

Please Log in or Create an account to join the conversation.

More
10 Sep 2019 05:46 #2 by Sweet Dreams
@jwblue - Sorry to hear about the problem you've had in finding a mattress which meets your needs. In order for some of the experts here to provide you with their suggestions it would be helpful to have some further details.

First of all would be your size, weight, and preferred sleeping position. What was the previous mattress you bought that turned out to be "the wrong mattress" and what about it wasn't right for you? When you describe the new models you're considering as uncomfortable in certain positions what specifically are you referring to... i.e. do you mean they're too firm, are you experiencing a lack of support, back pain, etc?

Please Log in or Create an account to join the conversation.

More
10 Sep 2019 06:48 #3 by jwblue

Sweet Dreams wrote: @jwblue - Sorry to hear about the problem you've had in finding a mattress which meets your needs. In order for some of the experts here to provide you with their suggestions it would be helpful to have some further details.

First of all would be your size, weight, and preferred sleeping position. What was the previous mattress you bought that turned out to be "the wrong mattress" and what about it wasn't right for you? When you describe the new models you're considering as uncomfortable in certain positions what specifically are you referring to... i.e. do you mean they're too firm, are you experiencing a lack of support, back pain, etc?


- I am 6'0 and weigh 140. Slender.
- Prefer to sleep on back and side 50%/50%.
- Previous mattress that did not work was a Savvy Rest Infinity Spring (spring with dual latex). Gave back pain.
- With the mattresses I am considering the Play Vista with adjustable bed is too firm when adjusted. When flat it is comfortable. With the Culver it is too soft when flat. When adjusted it is comfortable.

Please Log in or Create an account to join the conversation.

More
10 Sep 2019 07:40 #4 by Luma Sleep
Hello jwblue,

Thanks for reaching out to Luma Sleep via The Mattress Underground!
To answer one of your initial questions, many mattress manufacturers provide the larger brick-and-mortar retailers with unique model names. This is an old-school tactic to prevent product comparison as well as enable the retailer to make sales claims that cannot be cross-shopped.
Chances are the Play Vista and Culver models are unique to Ortho Mattress from Aireloom.
1. You should not have to compromise to have the features/benefits of an adjustable bed base.
2. Not only will you have a $99 fee for an exchange, you will likely be tied to Ortho for the total purchase amount meaning you will not be able to get your money back, but will have to apply it to another model/brand at Ortho Mattress. Before you purchase, make sure you know all your options post-purchase.
Ortho Mattress provides no meaningful specification information on either model, so it is virtually impossible to identify why your retail showroom feel experiences differs with each. You may be able to get some details verbally from the Sales associate at Ortho but this information may not be factual as RSA's are motivated to close the sale.
With the high prices you are considering paying for your mattress, you deserve to have it work perfectly in any position. This may mean going to a different mattress at Ortho or going to a different retailer. Otherwise, you will be making an expensive compromise.
Hope this helps.

Team Luma

Team Luma ~ Luma Sleep™
Researching for a mattress?... read The Mattress Shopping Tutorial.
Click here for TMU Discount Codes if purchasing from Trusted Members

Please Log in or Create an account to join the conversation.

More
10 Sep 2019 08:24 - 10 Sep 2019 08:25 #5 by Sweet Dreams
While Aireloom makes some beautifully finished mattresses, as Luma Sleep explained they're not very transparent regarding the materials used in their specific designs. They are quite expensive as you've seen but if you do a search on Aireloom you'll find many owners that ended up being very disappointed in their longevity and durability. They often have a great feel when new but that seems to be short lived which would likely be due to their use of lower density comfort foams.

Regarding the use of an adjustable base, I find that they're best suited for back sleeping. When I switch to a side sleeping position I have to set it back to flat or with only a very slight incline of the top portion to avoid waking up in a very uncomfortable position with back pain. So you should take that into consideration when deciding whether to go with an adjustable base, although they can be very comfortable and convenient when lying in bed to read or watch TV.

I hope you can find a better solution to your needs than either of the two Airelooms you mentioned since each seems to only be comfortable in a specific configuration (either only flat or adjusted.) Especially at the prices you're considering you should be able to find a comfortable solution in either a flat or adjusted position as Luna Sleep also stated. You may want to consider working with them to see what type of setup they'd suggest to best meet your preferences.
Last edit: 10 Sep 2019 08:25 by Sweet Dreams.

Please Log in or Create an account to join the conversation.

More
10 Sep 2019 12:08 #6 by jwblue

Luma Sleep wrote: Hello jwblue,

Thanks for reaching out to Luma Sleep via The Mattress Underground!
To answer one of your initial questions, many mattress manufacturers provide the larger brick-and-mortar retailers with unique model names. This is an old-school tactic to prevent product comparison as well as enable the retailer to make sales claims that cannot be cross-shopped.
Chances are the Play Vista and Culver models are unique to Ortho Mattress from Aireloom.
1. You should not have to compromise to have the features/benefits of an adjustable bed base.
2. Not only will you have a $99 fee for an exchange, you will likely be tied to Ortho for the total purchase amount meaning you will not be able to get your money back, but will have to apply it to another model/brand at Ortho Mattress. Before you purchase, make sure you know all your options post-purchase.
Ortho Mattress provides no meaningful specification information on either model, so it is virtually impossible to identify why your retail showroom feel experiences differs with each. You may be able to get some details verbally from the Sales associate at Ortho but this information may not be factual as RSA's are motivated to close the sale.
With the high prices you are considering paying for your mattress, you deserve to have it work perfectly in any position. This may mean going to a different mattress at Ortho or going to a different retailer. Otherwise, you will be making an expensive compromise.
Hope this helps.

Team Luma

Sweet Dreams wrote: While Aireloom makes some beautifully finished mattresses, as Luma Sleep explained they're not very transparent regarding the materials used in their specific designs. They are quite expensive as you've seen but if you do a search on Aireloom you'll find many owners that ended up being very disappointed in their longevity and durability. They often have a great feel when new but that seems to be short lived which would likely be due to their use of lower density comfort foams.

Regarding the use of an adjustable base, I find that they're best suited for back sleeping. When I switch to a side sleeping position I have to set it back to flat or with only a very slight incline of the top portion to avoid waking up in a very uncomfortable position with back pain. So you should take that into consideration when deciding whether to go with an adjustable base, although they can be very comfortable and convenient when lying in bed to read or watch TV.

I hope you can find a better solution to your needs than either of the two Airelooms you mentioned since each seems to only be comfortable in a specific configuration (either only flat or adjusted.) Especially at the prices you're considering you should be able to find a comfortable solution in either a flat or adjusted position as Luna Sleep also stated. You may want to consider working with them to see what type of setup they'd suggest to best meet your preferences.


Great information. Thank you.

Please Log in or Create an account to join the conversation.

  • FREE Consumer Membership & Price Discounts

    Offered to consumers who Create an Account to register on OUR FORUM to ask questions or share mattress related experiences. Additionally, Consumer Members of TMU will receive discounts/bonuses from some of the best quality/value Mattress Manufacturers in North America.

     

  • CONNECTING Consumers with Trusted Manufacturers & Retailers

    The Mattress Underground (TMU) website connects consumers with the most Trusted Manufacturers & Retailers throughout North America. All TMU Members have agreed to provide TMU consumer members price discounts/bonus higher or equal to all other discounts offered throughout the Internet.

      • For eCommerce purchases, please check here for the unique discount code(s) offered by each of the TMU Trusted members.
      • When purchasing locally simply present the referral certificate provided by the TMU Trusted Member linked above or mention “The Mattress Underground” when visiting their store.

     

  • QUALITY Manufacturers & KNOWLEDGEABLE Retailers

    The Business membership of this site is by invitation only and is only offered when we are satisfied that what you offer places you in the upper tier of mattress manufacturers & retailers across North America in terms of quality, knowledge & transparency, and service. If you believe that your company meets the quality/value criteria please complete and submit the PMAF form here to start the review process.

    Membership Requirements

  • Membership Disclosure

    The Mattress Underground offers free consumer membership & paid membership for select mattress manufacturers or retailers. Member dues/fees are our source of income as The Mattress Underground is expensive to operate and employs people. For those manufacturers or retailers that have been invited to become members, and for any consumer that wishes to find their "best fit" mattress, we hope you choose to take advantage of what TMU offers as we believe the value of our services and information, our willingness and ability to work on behalf of and connect educated consumers with the better retailers and manufacturers across the US and Canada, are second to none on the internet. Mattress manufacturer and retailer memberships are available for companies that sell directly to consumers, but are by invitation only.

    In order to ensure full transparency with our readers, we’d like to disclose the following about our member relationships:

    • Consumer have free membership but can voluntarily donate to helping TMU operate.
    • Mattress retailers that qualify to be a Trusted Member pay monthly dues/fees.
    • Mattress manufacturers that qualify to be a Trusted Member pay monthly dues/fees
    More information about the benefits and services that TMU members receive can be found on the Our Services page of this website