mattressunderground logo
× Welcome to the Expert advice section of the forum. Any mattress questions are welcome.... but make sure you've read the Mattress Shopping tutorial linked in the top right of the page:)

normal New Novosbed Mattress & its Layers

More
01 Sep 2018 20:02 - 01 Sep 2018 20:17 #1 by Dormir7

I recently contacted Novosbed about a question and in the process discovered the company has changed the components of its mattress.

—Old Novosbed-Medium—
2” 5lb, 9 ILD memory airflow top;
2” 5lb, 9 ILD memory;
7” 1.8lb, 32 ILD Support
—New Novosbed-Medium—
1" - 1.95 lb / 9 IFD - 5th generation premium airflow foam ;
1" - 4 lb / 11 IFD - 5th-generation high-density visco-elastic memory foam;
2" - 4 lb / 11 IFD - 5th-generation high-density visco-elastic memory foam;
7" - 1.75 lb / 32 IFD - Premium support foam

Found elsewhere on TMU, this seems to be problematic for durability: www.themattressunderground.com/articles/...lity-guidelines.html

The chat representative with whom I spoke assured me the mattress has been engineered for durability. I’m a little concerned about this though as Novosbed was still a backup option for me in finding a mattress suitable for a side sleeper (5’6”, 190lbs) with lower back pain.

Any thoughts would be most welcome.

Last Edit: 01 Sep 2018 20:17 by Dormir7.

Please Log in or Create an account to join the conversation.

  • MFC
  • MFC's Avatar
  • Offline
  • Expert Member - Retailer
  • Expert Member - Retailer
  • Sleep on a Cloud!
More
02 Sep 2018 06:14 #2 by MFC

Hi Dormir7,

There may be a few reasons why they have changed the materials.
1- It's possible that this is in an effort to save money with lower cost materials (online bed in box market is very competitive)
2- They're trying to soften up the mattress
3- Save cost on shipping with new lower density materials
4- A faster break in period with 4 lb memory foam than 5 lb

This being said, the new materials used fall at the lower end (and below) the guidelines of what is recommended in the Mattress Durability Guidelines

I think you have all the information in hand to make an informed decision,

All the best

Mario

Please Log in or Create an account to join the conversation.

More
02 Sep 2018 14:03 #3 by Dormir7

Mario,

Thank you so much! Whatever the reason(s) Novosbed had in mind, their decision has not swayed in their favor this consumer.

Please Log in or Create an account to join the conversation.

  • MFC
  • MFC's Avatar
  • Offline
  • Expert Member - Retailer
  • Expert Member - Retailer
  • Sleep on a Cloud!
More
04 Sep 2018 05:21 #4 by MFC

Hi Dormir7,

There are many beds in a box to choose from, I'm sure you'll find one to fit your needs!

All the best
Mario

Please Log in or Create an account to join the conversation.

More
09 Jan 2019 07:29 #5 by 560andrising

I just wanted to add that I spoke with Novosbed and confirmed these same density numbers for the medium. And here are the numbers for the firm mattress, which they recommended for me since I weigh 220 pounds:

3” 2.5 lb memory foam
1” 4 lb memory foam
7” 1.75 lb poly foam

It looks like Novosbed is certainly a no-go for me. The unfortunate thing is that their website has not been updated and still reflects the previous, higher density figures for their mattresses. Just wanted to pass on the info. I am narrowing down my list and starting to feel that I'm going to have to take a chance on one of these companies whose return policy includes paying for shipping. This search is getting exhausting.

Please Log in or Create an account to join the conversation.

  • MFC
  • MFC's Avatar
  • Offline
  • Expert Member - Retailer
  • Expert Member - Retailer
  • Sleep on a Cloud!
More
09 Jan 2019 16:22 - 09 Jan 2019 16:23 #6 by MFC

Hi 560andrising,

Thank's for the update on the Novosbed Medium and Firm memory foam mattress. Hopefully they will update their website soon and post the correct densities of the memory foam and polyurethane foam they actually use in their mattresses.

Good luck in your search and please update us with a review of what you decided to buy.

All the best

Last Edit: 09 Jan 2019 16:23 by MFC.

Please Log in or Create an account to join the conversation.

More
09 Jan 2019 17:43 #7 by 560andrising

Thank you, MFC! I'd finally gotten to the point where I was okay with a 5.3-lb-only comfort layer instead of a comfort layer that included an inch or two of 6 lb or higher foam. From Novosbed to Foamorder, my dreams keep getting shot down, haha!

Foamorder reports that they are switching manufacturers and even though their site is not yet updated, they are already producing mattresses with 4.5 lb foam. So, no more 5.3 there either.

Christeli is taking days to get back to me about their density and seems to have notes from their engineer that conflict with the order of their layering. These notes also do not list densities, so they are checking on it. I was also told by one rep that the Charleston is less firm than the Daniel, while another rep told me the exact opposite. With their lack of a refund policy, I am starting to get sketched out by them as well.

I've emailed Lake Mattress & Furniture to see if they will still make a "My Luxury Mattress", which had 4" of 5 lb foam. Not even sure if it was ever a medium-firm style but I'm running out of power to choose.

Rocky Mountain Mattress reports that their poly foam base is 1.8 lb. They also do not know the density of their 1.5" Ultracel Supersoft Foam, which is the top layer of their Brighton mattress. Even with the 1.8 ln poly foam density, at 225 pounds, I'd rather not go this route since the customer pays for return shipping. It's a decent option and fairly inexpensive at around $1400 to $1600 (queen vs king), but it's still tough to fork that over when you have to pay for return shipping and are unsure of how a reportedly medium firmness will feel. We're going for medium-firm (Rhapsody Luxe would be ideal).

Tempflow is quite intriguing but is quite expensive and a potential refund has original shipping and tax deducted, and customer pays for return shipping. Definitely not one to be unsure of.

That leaves the OMF Serenity. This one has 1.5” of 8 lb memory foam and 2.5” of 5 lb memory foam with a 6” 2.25 lb poly foam support base. Absolutely ideal, assuming it is the right firmness and feel. Alas, they do not do refunds or exchanges. I've read on this site about the possibility of them charging 25% of the least expensive of the returned item and the exchanged item but this would mean you have to like one of their other options. We're not looking for innerspring or latex and they have no other 100% memory foam/poly foam options.

So... I'm feeling stuck. I do a lot of thorough research when I buy most items but this is one instance in which I've gone above and beyond. I'd been on the phone, written emails, and read just about every thread I could related to the various mattresses in question. I don't know what else I can do at this point, outside of losing 50 pounds, making 4 lb density foam a durable option. Not really sure what we're gonna do, but I am done researching for now. We may have to just stick with our too-soft mattress until I can get over the immense amount of time I feel I've wasted, lol.

Honestly, the easiest thing to do would be the one thing I am trying so hard to avoid: buy the damn Rhapsody Luxe for way too much money.

Any suggestions are welcome. I'm 225 pounds and the wife is 190 pounds. We need higher density foam and it seems it is somewhat being phased out of mattresses from companies with less-costly sleep trial periods. All of that being said, this website has been a wealth of information and I truly do appreciate all of the knowledge contained within. It shouldn't be this hard to buy a mattress, tough, lol!

Please Log in or Create an account to join the conversation.

More
09 Jan 2019 17:49 #8 by 560andrising

Wondering if giving the 4.5 lb foam that Foamorder has switched to wouldn't be the best option of them all. Not the density I was but they do make them in medium-soft, medium, medium-firm, and firm. This at least bodes well for the possibility of getting the feel were looking for. It's too bad about the witch from 5.3 lb to 4.5 lb foam, though. Customer pays return shipping but the various firmness ratings were a plus, they confirmed all foams are Certipur, and the 2.8 lb poly foam base was exceptional. They were also very responsive to all of my questions and I love that their warranty includes softening of the mattress instead of just the standard 1.5" indentations.

At some point, we'll have to take a risk or buy a Tempur-Pedic.

Please Log in or Create an account to join the conversation.

  • MFC
  • MFC's Avatar
  • Offline
  • Expert Member - Retailer
  • Expert Member - Retailer
  • Sleep on a Cloud!
More
10 Jan 2019 16:33 #9 by MFC

Hi 560andrising,

Wondering if giving the 4.5 lb foam that Foamorder has switched to wouldn't be the best option of them all. Not the density I was but they do make them in medium-soft, medium, medium-firm, and firm. This at least bodes well for the possibility of getting the feel were looking for. It's too bad about the witch from 5.3 lb to 4.5 lb foam, though. Customer pays return shipping but the various firmness ratings were a plus, they confirmed all foams are Certipur, and the 2.8 lb poly foam base was exceptional


This sounds like good quality memory foam and polyurethane foam. Plus you get the added bonus to exchange some of the layers if they don't feel right. Good luck with your choices, and please share a review of whatever you decide to go with.

All the best

Please Log in or Create an account to join the conversation.

More
11 Jan 2019 00:39 #10 by 560andrising

I'm so skeptical of anything short of 5-lb foam after having read on this site for so long and knowing my weight, lol! My wife and I went into a big box store yesterday and tried the Rhapsody Luxe and Cloud Supreme again to make sure we were confident of the feel we're looking for. The Rhapsody was just a bit too hard for our tastes, though we both admitted it was about right. The issue was that the Cloud Supreme just felt perfect. My wife has also now made me aware of the fact that I sleep on my side and stomach, at least as she sees when catching me asleep. I work nights and she works days so we rarely sleep together and thus she has many opportunities to see my while I'm asleep. This changed things and sort of made me wonder if the Rhapsody Luxe would be a good long-term solution, seeing as it is more of a back/stomach sleeper surface. I then thought back to our testing from earlier in the day and am not considering going with a softer product, along the lines of the Cloud Supreme.

My worry is my 225-pound weight and the 4-lb density of the Cloud Supreme. I'm also aware that many people report substandard durability over time with the Cloud Supreme, which makes sense when considering the 4-lb density of the the top layer. Then again, most reviews are either glowing or damning, with very few feeling objective.

So, I'm wondering if we should go with a Rhapsody-Luxe-style mattress and see if we grow into it. Or, do we look at a Cloud-Supreme-type and just consider it an investment in getting to know what works for us and what does not. A few companies we were highly considering have revealed to me that their foam density has lowered (Foamorder, Christeli, and Novosbed), making our search for high-density beds even tougher than it had been. We have the option of buying either a Rhapsody Luxe or Cloud Supreme floor model (8 months on the floor) at a 50% discount. This puts the price of those two in range with everything else out there that compares, with the plus being that we have physically laid on the Tempur-Pedic beds and would have to trial all others.

The Foamorder seems like a solid choice, but I'm worried about the 4.5-lb foam and what will happen over time. At $1150 to $1370 (depending on Basic vs Deluxe bed), the Foamorder beds would be around the same as the Cloud Supreme with the 50% discount. Nothing comparable to the Rhapsody Luxe would come close to the Rhapsody Luxe with 50% discount, simply because almost no mattresses currently have the 6-lb+ density top layer that they once did. The only one I've found that truly compares density-wise is the OMF Serenity, and that one has no exchanges/refunds and costs $1900, about the same as the Rhapsody Luxe with 50% discount. Because we cannot sleep on the OMF, there's no way to know if we'll regret it or not.

Anyway, just venting and sharing what the current situation is. At this moment, I am mostly torn between buying a more plush Could-style bed or a firmer and weight-suitable Contour-style. If the Cloud-style would last, I'd probably lean that way. If it's gonna break down prematurely, I'd consider giving the Contour-style a shot and hoping it doesn't end up being too hard of a surface long-term. Durability shouldn't be an issue with that one. If we decided on Cloud-style, I'm not sure which way I'd go. f we decided on Contour-style, I'd grab the discounted Rhapsody Luxe in a heartbeat.

I wish I could clone myself, buy both the Cloud Supreme and Rhapsody Luxe, and see how things shake out over the next 3-10 years. But, alas, I just have to make a decision and live or die with it, haha! MCF, if you, or anyone has any advice or insight, I'm all ears!

Please Log in or Create an account to join the conversation.