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Issues with Reverie 5D and options

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29 May 2018 20:47 #1 by rcy1
So, in my research to find out why I'm sleeping so hot, I discovered my Reverie 5D adjustable bed was very warm to the touch in one area. Apparently, the motor is failing after 4 years. Since it's out of warranty, I'm out of luck. $335 for a new motor that I'd have to install that Reverie said could cause other failures, or $800+ to replace all the electronics (that they would do). Roughly 200 less than a completely new 5D from Flexus. Or I can get an iDealBed (Leggett) on Amazon for ~650.

Well, anyway, I turned off the bed last night and it helped a bit. But still looking at options, including a new mattress.

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30 May 2018 23:56 #2 by Phoenix
Hi rcy1.

Sorry to hear about the motor failure...all the major brands tend to usually make quite reliable adjustable bases, the motors are generally not under that much of a strain and typically if you see an issue with the product it tends to be in a very short time frame so certainly, your experience wouldn't be the norm. I'll be passing your post to our new expert in Adjustable bases for any suggestions and comments he might have that can be helpful to you.
Note for Tim: Reference discussion started in post #7 here

Phoenix

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03 Jun 2018 13:03 - 03 Jun 2018 13:55 #3 by Richmond Bedding
I don't know what to tell you about a new motor that "could cause more problems".

That's something I've never heard from my supplier Leggett & Platt. But then again we have very few motor failures.

The motor is at the "end" of the circuit and doesn't "feedback" to any other components or wires. Can't see how this could affect anything other than the motor itself. Unless, as the motor was failing it was drawing too much current/amperage and has caused damage to the power supply.

This is a small possibility so the Reverie people may have seen this before and that's why they're warning you.

The iDealBed on Amazon for $650: www.amazon.com/iDealBed-Adjustable-Wirel...words=idealbed&psc=1

This isn't a Leggett & Platt. The giveaway is the 10-Year Limited Warranty. Leggett & Platt is 25-Year Limited.

This iDealBed at $1049 is a Leggett & Platt: www.amazon.com/iDealBed-Leggett-iEscape-...words=idealbed+queen

And, it's not really an iDealBed. It's a Leggett & Platt S-Cape 2.0 .

Tim Hiles ~ Richmond Bedding
Researching for a mattress?... read The Mattress Shopping Tutorial.
Click here for TMU Discount Codes if purchasing from Trusted Members.
Last edit: 03 Jun 2018 13:55 by Richmond Bedding.

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