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Goldilocks needs help 07 Aug 2021 08:50 #1

In 2011, I bought a Pure Talalay Bliss Beautiful latex mattress to address my back, hip and shoulder pain after sleeping on too-firm spring mattresses and previous lower back surgery. I'm very large female, 6' tall with an athletic build, and my weight will range between 180 - 195 lbs. I do a lot of strength work due to my aerial arts hobby, which means that my shoulders are often tight and tired. For about 7 or 8 years, the Pure Talalay Bliss mattress was great, but I noticed visible sagging in the middle over the last two years I had it and started waking with some lower back pain. In June, I replaced it with an all-latex Naturepedic EOS mattress after trying all their models in the store. I settled on all-latex as my previous experience was generally good and I can actually feel the springs through the latex in a hybrid mattress. I used all the techniques from Mattress Underground, taking photos of my back alignment, testing for pressure relief, but have never found any comfort with this mattress. Even after 30 days, the mattress feels much firmer than the models in the store (which I discovered had been replaced in May). I originally purchased a M-M-F/M-F-F split configuration bed (sometimes I roll onto my stomach) and placed this directly on my slatted platform bed, which I validated and bought specifically for the proper support of a latex mattress. Due to hip pain and shoulder numbness, I later swapped out the M-F-F to S-M-F. I still had minimal relief. I then bought a two-inch talalay topper (trying both medium and soft) from SleepEZ over this Naturepedic mattress. I found a bit more relief, but not much and I still feel pressure points at my hips and shoulders. I'm wondering if it might be due to the cover, as I can literally feel stiffness under the Talalay topper. I'm ready to return this mattress and feel frustrated as I don't understand how the experience could be so radically different from the store models. I'm also unclear where to go next other than sleeping on my couch. Please help.

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Goldilocks needs help 07 Aug 2021 12:49 #2


Thank you kindly for reaching out! I am sorry to hear that you are experiencing comfort issues with your mattress. Pressure points at the shoulders and hips are most definitely indicators that you are not getting enough pressure relief on your sleep surface. Based on the information you have provided, I would recommend one of two solutions; A. Purchase a 3" Soft Talalay topper. If adding the 2" topper offered some pressure relief, then a 3" layer may be what you need. B. If your mattress zipper encasement is not made with semi-stretch materials, then you may need to replace it with a mattress cover that is a semi-stretch material. Cover encasements that have no stretch to them will create a much firmer mattress surface then it should be. In most cases, simply switching your encasement to a semi-stretch material is all that is needed for added pressure relief.

I hope this helps. Should you have more questions, please feel free to call our office anytime. Good luck!

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